Because it's busy, the staff rush at times. They can just plop cheese and meat, such as my quesadilla, without properly folding the tortilla or putting the proper proportion of ingredients. I'm a recent, my quesadilla had too much cheese, not enough chicken and it fell apart.The counters are also sloppy with lettuce and beans. The chairs are out of place. There's not enough utensils. And the trash is overflowing. I noticed there seems to be too many people in back kitchen and not enough people keeping the place tidy.Please keep the counters clean and the whole place properly stocked and tidy. Also, please properly proportion the ingredients in an order and properly fold the tortilla. And one...
This place really needs to up their game! One of their sides was missing entirely. I asked for fajitas but they didn’t have them. This alone tells a lot about their lack of preparation. Also, their customer service is another area that needs a whole lot of improvement. The workers were busy talking amongst themselves that they didn’t acknowledge a customer or politely ask them to wait while they refilled their ingredients. I felt like they didn’t have the mindset to serve, but cared more about socializing with their coworkers. I left with a bad taste in my mouth.
We were there on a Thursday. It looked short staffed. Only 2 behind the counter. 2 of my 3 tacos fell apart before I even ate them. The Carne asada was tough and hard to chew. My son's quesadilla didn't look like one. The pieces were square, although tasted fine. You've got to keep up with the trash on tables. We bussed our own. Overall, for 41.00, not that impressed with this Chipotle.
I waited in line for 20 minutes, even though there were only a few people ahead of me—the staff was incredibly slow. I arrived at 9 PM, and they claimed they had run out of corn salsa and chips. When I finally got home and started eating, I discovered that the rice was undercooked and crunchy. It was really disappointing; I won't be going back again.
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This is one of the slowest Chipotle locations I've ever visited. The wait was at least 30 minutes, and the service was subpar. The rice was undercooked, and they forgot to include the salsa I had requested on the side. Additionally, when I tried to call, no one answered. The management here really needs to improve.
Terrible service. The management is laughable, and mistakes happen more frequently than correct orders. I get that occasional errors can occur, but that’s not the case at this location. My bowl was missing salsa, and I found a cap at the bottom of it when I ordered today.
Chipotle offers delicious food served by friendly and responsive staff. The restaurant provides ample parking space, adding to the convenience of dining there.
Service counter, bathrooms and dining room were filthy. Kitchen was disorganized and dirty with dirty dishes and food on the ground.
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Servers have no enthusiasm at all! No drive, you look as if they was partying all night. Unacceptable and disappointed.
Disgusting environment. Dead and lives bugs were in my bowl. Will not be back.
