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"Place a burrito bowl order. The bowl came completely wrong. I ordered chicken and carnitas with pinto beans. I got something completely different.I tossed in the garbage. I was trying to call to get someone to help me. That ended up getting no where. The person who picked up the phone doesn't even work at the location. I will never go back to this place again. The service sucks."
Phone: +12018180185
Address: 1255 State Rt 17, Ramsey I-07446, United States, 07446-1396
City: Ramsey
Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00
Dishes: 61
Amenities: 5
Categories: 5
Reviews: 1864
I placed an order tonight for pickup at 7:38PM. It said it was going to be ready for pickup at 8:10PM. We went to pick it up at the scheduled time and the order was still on the first step: “restaurant has received your order”. It wasn’t even at the second step: “preparing your order”. We waited around at Chipotle for over 30 minutes. There were many people working, none of whom chose to let the group of people waiting for pick up orders what was going on or what the delay was about. There was literally zero communication from the staff. It literally would have been faster if we just waited on line and placed the order. When I went to ask if I could just order my meal on the line and get ref...
Do not order here after 10 pm. I normally love this Chipotle but after 10, good luck. They are already cleaning up and most times the order is missing many things and is not fresh. Tonight was the last straw. They didn't make my order and when I got there they begrudgingly unpacked a few things to do so. When I got home my bowl was a pile of rice with some old lettuce and guac on top. Missing pretty much everything. So sad and pathetic and chipotle online would not connect me with a living person to take accountability for the poor food quality. The employees were complaining about how the hated working at Chipotle while I was there. That attitude shows.
The food is good, but only one guy on serving was good. All other kids are paying with each other running after each other, and they are absolutely do not care, how big is the line , and what all those customers came here for. I hate not responsible workers. My food was dropped into the bag and smashed. Also sour cream full of salad in it , and hot sauce was full of dropped corn. They have to train them stuff to be respectful to customers! 5/21/2023 9pm
I give only 5 stars to a restaurant when I go to the bottom of the plate and give it back clean and I mean clean, and this happened here at Chipotle, I don't make how many calories I eat, instead I enjoy this place once a while, mi goal is now to try every single element of the menu, one at the time naturally, so, my advice, not shy give an attempt and enjoy very highly recommended.
Place a burrito bowl order. The bowl came completely wrong. I ordered chicken and carnitas with pinto beans. I got something completely different.I tossed in the garbage. I was trying to call to get someone to help me. That ended up getting no where. The person who picked up the phone doesn't even work at the location. I will never go back to this place again. The service sucks.
