Chipotle Mexican Grill

Chipotle Mexican Grill

3479 Towne Blvd, New Middletown I-45005, United States
306 Reviews 3.5

"First bite and hair in the food ??? Updated: Employees do you ever take a shower? Do you know what is personal hygiene?"

Details

Phone: (+1)5133924236

Address: 3479 Towne Blvd, New Middletown I-45005, United States

City: New Middletown

Opening hours

Monday: 10:45 -22:00

Tuesday: 10:45 -22:00

Wednesday: 10:45 -22:00

Thursday: 10:45 -22:00

Friday: 10:45 -22:00

Saturday: 10:45 -22:00

Sunday: 10:45 -22:00

Statistics

Dishes: 0

Amenities: 4

Categories: 2

Reviews: 306


Address

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Reviews

1 /5 Rating

This Chipotle is VERY hit and miss with their service and quality of food. It usually misses. The experience we had last night was probably the worst so far. When we walked in it there were two girls running the line. They saw us walk in but let us stand there for a good two minutes before ending their conversation and acknowledging us. I always get three sides of chicken in a burrito. THAT?S IT. So I?ve always been charged for just that. 3 sides of chicken and a tortilla. The chicken was super dry and they charged me for a chicken 3 pointer with two extra sides of chicken making my burrito over $13. I always get a large bad of chips. They charged me for two. My boyfriend got a steak bowl an...

2 /5 Rating

I have had ridiculously bad experiences ordering from here lately. Twice in a row we were given orders that were made incorrectly. Once, my wife and i received chicken instead of steak and the other time there was no meat at all on one of the bowls. Also, it took almost 10 minutes at the window for them to find our order that was made incorrectly once and the other time we waited in the drive thru pickup for about the same amount of time while cars in front waited for their food. This location really needs to step it up. I've never had experiences like this with any other chipotle.

3 /5 Rating

Very strange but they seem to always be trying to get you to leave. They close at 10 but just after 9 the girl at the register comes out and starts stacking chairs on the dirty tables like they are already closed. I think this is an attempt to get people to not come in thinking they are closed. The tables are usually dirty and you have to clean your own. The girl is more worried about stacking chairs on tables than cleanliness. No one is super friendly.

1 /5 Rating

Unfortunately it is hard to get a pick up order right here. Maybe one too many chances given at this point. Check your order before you leave. Label says one thing, made completely different on the inside. Edit: wife made same mistake as I did, 2 hours later. They royally screwed that one up too. Totally not what she ordered. Downgraded to 1 star, would go zero if I could. Never again. Never again.......

1 /5 Rating

First bite and hair in the food ??? Updated: Employees do you ever take a shower? Do you know what is personal hygiene?