I went in today at 1:00pm. When I walked in, I established that I'm going to have a larger order. Without even asking if I'm ready, the older lady proceeded to try to the get the next person in line for their order even though I stated I was ready. Proceeding that, she began to complain and state how if I wanted to do more than one order, I should've used the app and giving me an attitude. Mind you, I had my child beside me and he witnessed this poor treatment towards us. She then forced the other employee to rush through our orders without even giving us time to consider if the ingredients were correct, which they completely botched our large order and then skimped out on the ingredients. U...
The server was rushing when it wasn't even busy. There was hair in the white rice serving tray. The other server that labels everything mislabeled the bowls. So half of us were eating steak thinking it was chicken and vise versa. There was also a fruit sticker in one of our bowls. You can't make this up, this Chipotle is terrible. Can't hire competent people to serve and label food properly.
Ask for fajitas, only gave me 5 pieces of pepper. What happened to the portions? And yes, I did pick out the peppers. Service was so bad on a slow day, where's the passion and customer service? Honestly, I'm surprised the Spanish grandma really said she gave me two scoops of fajitas.. man I'm surprised the service is that bad. Thanks, I'll probably stick to Webster Chipotle.
Please make sure to open at the scheduled time. Some customers can't afford to wait while you get ready, especially if you're running late. The food is great, but the service leaves much to be desired.
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Their water machine was broken for more than three months.I usually eat my lunch here, no water?There should be free water as far as customers can dine in!
Thursday October 26,2023 the bowl was so small it was ridiculous. I complained about it they didn’t make any changes.I Won’t come to that location again.
Said they close at 11 but already spraying cleaner to wipe down the counter and ran out of chips at 8:15pm. This isn’t the first time. Pretty annoying!
The staff is friendly, and the restaurant is well-organized and clean. It stands out from other Chipotle locations in this aspect.
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This place gives very small protein portions. The other chipotle in Alameda is much better. You will be highly disappointed
We absolutely loved it! The food was incredibly fresh, and our meal for my daughter and me cost around $26.
Kid's Build Your Own (Chicken Al Pastor)
Kid's Build Your Own (Beef Barbacoa)
Kid's Quesadilla (Chicken Al Pastor)
Kid's Build Your Own (Cheese Only)
Chips Tomatillo-Green Chilli Salsa
Kid's Quesadilla (Beef Barbacoa)
Chips Tomatillo-Red Chilli Salsa
Kid's Build Your Own (Carnitas)
Kid's Build Your Own (Sofritas)
Kid's Quesadilla (Cheese Only)
