Chipotle Mexican Grill

Chipotle Mexican Grill

550 Arsenal Street, Watertown, 02472, United States Of America Reservation
2.3 /5
129 Reviews

"Slowest “fast food” place"

Details

Phone: +16176128253

Address: 550 Arsenal Street, Watertown, 02472, United States Of America

Reservation, Booking

City: Watertown

Website: https://locations.chipotle.com

Opening hours

Monday: 11:00-21:00

Tuesday: 11:00-22:00

Wednesday: 11:00-22:00

Thursday: 11:00-22:00

Friday: 11:00-22:00

Saturday: 11:00-22:00

Sunday: 11:00-21:00

Statistics

Dishes: 10

Categories: 5

Reviews: 129


Address

Show Map

Reviews

Robyn

1/5

This Chipotle restaurant is by far the worst I have ever been to. The blame falls entirely on the management for being too cheap to rent a proper location and train an adequate number of staff. They frequently close during their scheduled business hours without any warning, sometimes even shutting down for entire days. While the workers try their best, they have not been properly trained in Chipotle's standards of operation. As someone who has visited Chipotles across the country, I can see that this location does not follow the consistent pattern of how things should be done. Every time I have been there, the orders have been put together inefficiently and haphazardly, leading to messy food...

Isai

1/5

I have done in person and online orders with this location at least 15 times. Every time there have been issues. When ordering online, the order is ALWAYS missing something or a dish is made incorrectly. In person, the service is slow and they always under charge me and don't give me all items because they forget about a bowl, quesadilla or drink that I ordered/asked for.Also, the food is not fresh.The attention to detail and quality control needs to be substantially better for me to ever visit/order from this location ever again.

Trace

1/5

The staff at this restaurant are extremely rude, the environment is disgusting, and the service is incredibly slow. It seems like they make their own schedule and the entire staff should be replaced. The health department should inspect this place as soon as possible.

Stephania

1/5

The staff at this restaurant are rude, the environment is disgusting, service is slow, and it seems like they operate on their own schedule. Every employee should be let go and the health department should inspect this place immediately. Book a table now

Kayleigh

1/5

The employees are not professional, very rude, take their sweet time and don’t care about the guest that come into this environment. Place looks like it hasn’t been cleaned in days, they opened up an hour late than scheduled.

Annalise

1/5

They are constantly busy and slow as hell. I made an online order and when i opened it the order was totally different. Don’t waste your time coming here.

Trace

1/5

Delivery was not complete. Managers are extremely rude and hung up on me. Not able to fix issue because door dash delivers.


Dishes

Kid's Build Your Own (Chicken Al Pastor)
Kid's Build Your Own (Chicken Al Pastor)

Kid's Quesadilla (Chicken Al Pastor)
Kid's Quesadilla (Chicken Al Pastor)

Kid's Build Your Own (Beef Barbacoa)
Kid's Build Your Own (Beef Barbacoa)

Chips Tomatillo-Green Chilli Salsa
Chips Tomatillo-Green Chilli Salsa

Kid's Build Your Own (Cheese Only)
Kid's Build Your Own (Cheese Only)

Kid's Quesadilla (Beef Barbacoa)
Kid's Quesadilla (Beef Barbacoa)

Chips Tomatillo-Red Chilli Salsa
Chips Tomatillo-Red Chilli Salsa

Kid's Build Your Own (Carnitas)
Kid's Build Your Own (Carnitas)

Kid's Build Your Own (Sofritas)
Kid's Build Your Own (Sofritas)

Kid's Build Your Own (Chicken)
Kid's Build Your Own (Chicken)