"The food is usually fresh good . Sometimes, the chips guacamole is a little bit on the salty side. Lighten up on the sodium, please."
Dear Chipotle Customer Service, I’m writing to express my disappointment with a recent experience I had at one of your locations. I visited the store at approximately 8:40 PM and requested a steak entrée. To my surprise, the manager on duty, Maria, informed me that steak is no longer prepared after 8 PM despite the store being open until 11 PM. This policy was not posted anywhere, and frankly, it does not make sense to stop serving a core menu item three hours before closing. Additionally, the way the situation was handled was unacceptable. Maria was extremely dismissive and rude when I asked for clarification. Her attitude made the experience even more frustrating and unpleasant. I have alw...
During a hectic lunch rush at the location on 4009 Broadway, they accidentally added salad to my bowl without me asking. Despite being a bit annoying, I was still prepared to pay and eat it. When I went to pay with my card, the manager smiled and told me I was all set to go. The service here is consistently fast, friendly, and low-stress, even when the line is out the door. They really should acknowledge when they offer exceptional customer service, as it is not common. Thank you for making my lunch much more enjoyable today.
Please beware of this restaurant! I can't be the only one who has found rocks in my food. It happened to me back in 2017, and I promised myself I would never eat there again. Fast forward to 2024, and I thought I'd give it another try on March 29th, but I encountered the same issue, just with smaller pieces. That's it for me—I'm done with Chipotle! Has anyone else experienced this at this location?
Most staff have Bad attitudes bad food. When I say bad, the brown rice was hard and the chicken was salty. This is my 3rd and FINAL visit to this location. Food: 1 Service: 1 Atmosphere: 3
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Ordered a burrito for pickup and they didn't put the chicken in... now I'm eating a rice burrito... it says chicken burrito on the bag. Food: 5 Service: 2 Atmosphere: 3 Service: Takeaway
My Fav Always The Bowl Chicken Beautiful Staff Clean location If you want discount, download the Chipotle app and you can win points I RECOMMEND IT
I had a fascinating experience at this Chipotle location today. I decided to order Burrito bowls, chips, and guacamole for lunch. Everything...
"I understand that places are understaffed, but it is still important to greet your guests when they visit this Chipotle with only 31 seats."
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This is the best Chipotle in NYC! The staff is incredibly friendly, and the portion sizes are just right. Their burritos are enormous!
The food is usually fresh good . Sometimes, the chips guacamole is a little bit on the salty side. Lighten up on the sodium, please.
Kid's Build Your Own (Chicken Al Pastor)
Kid's Build Your Own (Beef Barbacoa)
Kid's Quesadilla (Chicken Al Pastor)
Kid's Build Your Own (Cheese Only)
Chips Tomatillo-Green Chilli Salsa
Kid's Quesadilla (Beef Barbacoa)
Chips Tomatillo-Red Chilli Salsa
Kid's Build Your Own (Carnitas)
Kid's Build Your Own (Sofritas)
Kid's Quesadilla (Cheese Only)
