Worst Chipotle ever. Our pick up orders are consistently wrong....wrong protein, no protein, toppings like dairy and beans added even though we have dietary restrictions, Guac and chips forgotten. No exaggeration, 90% of our orders have some sort of issue. Don't get me started on the pick up order wait times consistently 10+ min late beyond quoted pick up time and the employees are rude and never apologetic. Not sure why management hasn't intervened. Today was the last straw we'll be driving the extra 10 minutes to a different location moving forward as service/quality hasn't improved over the last year (only gotten worse tbh).
Chipotle on Union and 2nd won 't make a quesadilla the old way. Only will make it in their million dollar new machine. comes out in a square, dry and crunchy every time. My kids hate it. Forever they have been begrudgingly making it the old way (I know it takes longer-I don 't mind waiting) until today when I was told they bought a million dollar quesadilla press so they 're gonna use it . So much for customer service. We eat there minimum of once a week. not anymore. will be going to Qdoba where they also have a quesadilla machine, but they don 't have to crush it into fourths to fit it in.
In general I like this place, their staff can be a bit slow and oblivious at times.. If I tell someone that I want this steak fajita just as it comes on the menu they should not be asking me step-by-step what I want on it.... They should know the menu. But the food is good and quick. I like that they have breakfast.
This location can never get an order correct. Their corn salsa makes my entire family sick every time we have tried it. And the manager is not friendly or helpful at all. This location is always filthy and needs a serious revamp. Get rid of the manager and get someone competent.
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Food had no flavor, chips were stale. The little older lady had a horrible attitude, as if she was stressed out. She rolled her eyes because I wanted fresh black beans that were behind her to be refreshed. Poor job cleaning behind people. Will not return to this location
The food station was very dirty and a lot of the foods looked like they’d been sitting there awhile. My white rice was terrible! had so much lime in it, i got grossed out. Food was ok, but definitely didn’t look appetizing. Should have went to another location.
Fast service and friendly staff! You usually get me within 10 minutes, even with a crazy line to the door, so you won't be discouraged if you have a...
Great service and friendly staff! We had a great job for the office last minute, and we placed the order, drove past, had our food in the...
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There were wax paper in my Quesadilla, 3 pieces! Not to mention the 3 pieces of Steak. It won't eat at this place. Chipotle is...
What is this guacamole? It's full of chunks and strings, and it's labeled as a "premium" item on their menu.
Kid's Build Your Own (Chicken Al Pastor)
Kid's Quesadilla (Chicken Al Pastor)
Kid's Build Your Own (Beef Barbacoa)
Chips Tomatillo-Green Chilli Salsa
Kid's Build Your Own (Cheese Only)
Kid's Quesadilla (Beef Barbacoa)
Chips Tomatillo-Red Chilli Salsa
Kid's Build Your Own (Carnitas)
Kid's Build Your Own (Sofritas)
Kid's Build Your Own (Chicken)
