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"Third time visiting this location and will probe my last. They do not have enough staff actually working. One guy making orders and checking people out. One guy in the kitchen and 3 sitting in the dining room. Food was good but not sure why they went to the back of the kitchen to get cold steak when the kitchen was cutting some up. I will try another location next time!"
Phone: +18175770208
Address: 7604 Denton Hwy, Watauga I-76148, United States
City: Watauga
Website: https://www.chipotle.com
Dishes: 0
Amenities: 6
Categories: 5
Reviews: 1323
The WORST Chipotle I have ever been to. I 'm always a pro-Chipotle kind of guy. The food is fresh, always tasty, and reasonably priced. However, at this particular location the staff was so incredibly rude I will never return to this location purely for that reason. A quick recap: My family ordered and had a few questions on the kids tacos and what 'sides ' they come with. The (soon to find out was the person in charge) spoke so softly, I couldn 't hear them, so I was trying to clarify. This apparently bothered the person. We finished ordering, went to pay, and the girl ordering seemed really bothered. No biggie, maybe just a bad day. We grab our food and head to the car. We noticed that we...
I just ordered food from this location. I read the reviews here but thought that maybe i should give them the benefit of the doubt. Well i am so upset that I decided to place the order because they got it all wrong. The only thing right was the drink. I ordered a barbacoa burrito. I got a steak burrito and you could not chew that meat. Tough and it had zero seasonings. Then I ordered a taco meal with chicken. I got steak again. How can my order be so wrong. Plus both of them were so cold that I could not bring myself to eat it in case I the food was spoiled due to the fact that they are supposed to keep this meats and rice and beans at a certain temperature to keep them safe to eat. If you a...
I have been here for dine in and carry-out. Done in is great when it's not crowded. I suggest going during off times. Carry-out is spotty, they regularly get the order wrong and I don't know until I get home because they staple the bags shut. The service is usually spot on, food is good as usual, atmosphere is a bit sterile for my taste. My biggest complaint about this place is the temperature. It's always freezing in here, and I'm one those people that's always hot, but not here. Take your jacket!
Horrible customer service by the white girl in the front. I walk in as a black woman ordering a burrito and a kids build your own and she says we 're going to start charging for sides for the build your owns because it 's been abused . Umm. I barely ever come here so it 's not me abusing it and I need the same energy for every customer and every location. Ew. Times are hard enough, I don 't need the ugly attitude!
Third time visiting this location and will probe my last. They do not have enough staff actually working. One guy making orders and checking people out. One guy in the kitchen and 3 sitting in the dining room. Food was good but not sure why they went to the back of the kitchen to get cold steak when the kitchen was cutting some up. I will try another location next time!
