The customer service at this restaurant is currently very disappointing. This isn't just a one-time occurrence; the service consistently misses the mark. It's hard to pinpoint the exact issue, but it seems that the staff could use some better training, or maybe a pay raise to improve their morale. The overall management also needs attention. When you try to ask questions, the staff often reacts as if you've offended them, which is quite off-putting. It's really unfortunate because the food is decent, but the poor service makes you think twice about coming back. The management's approach is troubling; they appear to focus on hiring staff at low wages and cutting costs on ingredients, which ul...
The customer service at this location is extremely poor. It’s consistently bad, which is quite concerning. I'm not sure what's going on, but it seems like the staff either needs better training, a pay raise to boost morale, or improved management. It's frustrating to ask a simple question, as the staff often respond in a rude and aggressive manner, making you feel like you've done something wrong. It's very disappointing, especially since the food is only mediocre. This experience definitely makes me think twice about returning. The management is just as bad; they excuse their staff's rude behavior, and considering the prices, it's unacceptable for customers to be treated this way. #badcusto...
i came in tonight to get my salad after the gym like I normally do and it was a bit busy, but I saw all the employees working trying to get the orders out the door but one of them (the one with red hair I think she?s a manager or something)was kind ofjust standing in the middle of all of them on her phone and just moving slow. The people helping me were still able to be politeand get my order taken. Thank you to the rest of the staff but I wish they were receiving the help they needed, me personally iwouldn?t have a worker do that especially since i was there for over a hour with a pal and she continued to do nothin but stareat her phone SMHHHH!!!!!!!!!
I came tonight to my salad after the gym like I usually do and it was a bit busy, but I saw all the staff working trying to get the orders out of the door, but one of them (which with red hair I think they're a manager or something) was somehow standing in the middle of all on their phone and only slowly moving. The people who help me were still able to be polite and take over my order. Thank you to the rest of the staff, but I wish they received the help they needed, I personally wouldn't do a worker, especially since I was there with a friend for over an hour and continued not to do them, but stared at their phone SMHHHH!!!!!!!!!!!!
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Don’t go at night because all the staff wants to do is rush. The young guy making my salad was rude and sarcastic(6/5/23)Missed items and drenched it in so much dressing, could barely taste the salad.Before leaving he was giving a door dash driver an attitude as well, when the poor guy was just doing his job. Disgusting how the food industry became and the audacity they have while making/serving food. This young man should not be working in this industry. Been a long time customer but will never be ordering from this location again.
The food is delicious and fresh, but the service can occasionally be slow. Although there appears to be plenty of staff on hand to take orders, it often feels like only one person is managing the workload when there’s a backlog. It can be quite frustrating to wait for four or five salads while there are more staff members in the back.
The whole idea of a delicious salad shop when you’re looking for a quick meal is a great healthy option. I tried the Mediterranean cauliflower rice bowls . They were generous with the toppings , which were all fresh and flavorful. They added pita chips on top for some texture . Would try again. Clean and friendly service .
I went here twice before and enjoy the salads and decided to invite my family to check it out. Upon getting on the line, the cashiers were a bit dismissive and we felt rushed to place our orders. Unless you?re a ?regular? , I did not feel welcomed.Salads are good but customer service needs a ton of work!
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I ordered pick up from this place three times. The first time was the best, but there was something wrong for the second and third times… my orders were missing something. Both were missing at least two ingredients. I kind of hesitate to go back again.Food: 4/5
Very efficient service and nice verity of salads. I had Mediterranean Tahini salad and it was pretty fresh. They prep everything either custom made or by the menu. Not bad!
Chopt Gives Mexicali Vegan Salad
Chopt Gives Mexicali Vegan Wrap
Zia Chile Caesar Bottle (12Oz)
Zia Chile Ranch Bottle (12Oz)
Mexican Goddess Bottle (12Oz)
Crispy Chicken Ranch Salad
Crispy Chicken Ranch Wrap
Sesame Ginger Crunch Wrap
