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"Service was aweful. Couldn't seat 5 of us inside, only on patio. No follow up from waitress when drinks were empty. Steak was over cooked, noodles were dried out. Would not recommend."
Phone: (+1)7056370620
Address: 125 Muskoka District Road 118 West, P1L 1T2, Bracebridge, Canada
Reservation, Booking
City: Bracebridge
Website: http://chucksroadhouse.com/
Monday: 11:00 -24:00
Tuesday: 11:00 -24:00
Wednesday: 11:00 -24:00
Thursday: 11:00 -24:00
Friday: 11:00 -01:00
Saturday: 11:00 -01:00
Sunday: 11:00 -24:00
Dishes: 2
Categories: 5
Reviews: 162
Wish they had option of giving 0 star. We just entered and the waitress told us they are closed for the night even though we reached there at 12:2 . We asked her if we can just have drinks she clearly said no. She was so rude . Even though the employees inside were having thier own party. Maybe these guys dont know how crucial are these reviews for thier business. Maybe i should have seen the reviews before going there and i would suggest owner to give thier workers some good customer service skill training . I have been to thier a lot of locations but never faced something like this.
Second time here. Food is decent and the price is reasonable. In Huntsville OntarioStaff Are very inexperienced.All our orders came at the same time. The apps and the entrees…. Nachos and ribs!!!!But watch out for the overcharges !!!!!They also add a 3% charge to total bill.The waitress became adamant that we questioned her about the overcharges.Mayo, salsa, sour cream were over charged!!!!!Never charged before. Server was argumentative and created a scene.I’ll return but will ensure she doesn’t serve us again. Sorry Chantal but you’re attitude was unprofessional and pathetic!
This is a decent chain restaurant and is open late when not much else is available.My pet peve is if you're not one of their locals, there very slow to look after you in the bar area. They are polite, but customer service is secondary to whatever else is going on for them.I find every time I've been in other than once when there was a guy on the bar, the ladies are often not on the bar for a lot of time when it's not busy.
I've been here about 5 times now and every visit we have had to wait about 8 minutes before anyone came to buss us to our table(dining room was empty). The service is always slow and seems as though the waitress doesn't want to be there. As for the food, it's pretty good, what you would expect.If you are in the area I suggest going to Huntsvilles location as it is 100% better, in service and food quality. Book a table now
Another great Chucks restaurant! The best ribs I have had in a long time. Food and drinks are priced reasonably. My server Janet was exceptionally good. Very personable, intelligent, and a sense of humor, This is a large restaurant with lots of Tvs. For sports watching. I will return next time I am in the area.
Service was slow. Ordered the kids food first and they got theirs fairly fast as for the adults we waited another half hour for ours to come. We weren't offered refills on our drinks, took a few tries to get our waitress' attention for a side of gravy and most of my food was gone before it came out
Janet greeted us with a smile and provided excellent service. The ribs were fantastic, and the salad was fresh and delicious. The fried fish and chips were the highlight of the meal. The ambiance was inviting, making it a great place to visit. Highly recommended!
I stopped in for a quick lunch and a beer. I had a delicious Philly cheese steak, while my friend enjoyed a burger. The service was a bit slow, but we weren't in a rush. Overall, the atmosphere was nice, and it was a pleasant experience. Book a table now
We visited this restaurant after a long day at Santa's Village in Bracebridge. Despite being a large group and not making a reservation, they were very accommodating and friendly! The food was excellent and reasonably priced!
Service was aweful. Couldn't seat 5 of us inside, only on patio. No follow up from waitress when drinks were empty. Steak was over cooked, noodles were dried out. Would not recommend.
