"There is not a lot of room to discuss how horrible this place is. The food is bland for the most part and overpriced, at the main campus the food is better more options, and cheaper"
A nice place for a quick snack or small meal between stops. Located in the Brigham Medical Building at 850 Boylston, the location of the lobby and near the restrooms is convenient. The staff during my visit was polite and professional, in particular the cashier and shift manager. The cashier was helping others between patron cash outs and was helpful in finding lemons for my tea. The young man, who appeared to be the shift manager, was organized, friendly, helping staff, and filling in to see small tasks were done. The food appeared to have fresh ingredients and during my 7 AM visit staff was seen preparing fresh prepackaged items for the day. There were ample and varied of items for differe...
Food allergies? Don't even bother. I'm not sure if the cafe has new management, but the customer service has really declined. Aside from salads, there are no gluten-free options on the menu, which is quite disappointing for those with dietary restrictions. It seems like the restaurant has made little effort to accommodate those with allergies. When I asked about the lack of gluten-free bread, the staff barely acknowledged my inquiry. Eventually, I was told that the bread had been removed due to low demand, even though it was never actually listed on the menu. Unless customers specifically ask, they wouldn’t even know a gluten-free option exists. Time to look for a better place to eat.
Food allergies? Don’t count on it. I'm not sure if this café has changed management, but the customer service has drastically declined. Besides salads, there were no gluten-free options available. This is a common problem for those with gluten allergies when restaurants don't offer proper alternatives. When I asked about the absence of gluten-free bread, my question was barely acknowledged. I was eventually told that the manager had removed the bread option due to demand, even though it was never listed on the menu to begin with. Unless someone specifically asks about alternatives, they wouldn’t even know that gluten-free options are available. I’ll be looking for a better restaurant.
The southwest chicken sandwich panini was delightful in every way. However, I was quite disappointed with the delivery time; it took an hour and 15 minutes just for a sandwich and a salad. The California chicken salad, which was supposed to include grapes as mentioned in its description, did not have any, and unfortunately, it lacked flavor as well. To make matters worse, the chicken in the salad was partially frozen and the lettuce wasn't fresh. One of the vitamin waters I ordered was unexpectedly zero sugar. Lastly, the roast beef and cheddar panini I ordered was missing the roast beef that I had requested.
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I work in the same building as this restaurant, and I have to say, their professionalism is lacking. There's an older lady who is quite rude to customers. Just recently, a coworker discovered hair in their rice bowl, which is very concerning. Today, I went in to get a cup from the café for my oatmeal, something I've done many times before without any issue. However, this time, the older woman insisted on charging me for the cup. It's outrageous that after all this time, she is suddenly making me pay for it. I highly recommend you save your money and consider dining elsewhere!
The Southwest Chicken Sandwich Panini was absolutely delicious, but there were a few drawbacks. It took an hour and 15 minutes for us to receive our order of a sandwich and a salad. The California Chicken Salad was supposed to have grapes, but they were missing. Overall, the salad was disappointing—the chicken was partially frozen and the lettuce was not fresh. I also ordered two Vitamin Waters, but one turned out to be sugar-free. On top of that, I wanted to order the Roast Beef and Cheddar Panini, but they had no roast beef available.
I had a fantastic experience with the Southwest chicken panini! The sandwich showcased impeccably grilled chicken seasoned with vibrant Southwest spices, paired with fresh veggies and a rich creamy sauce. The bread was toasted just right, offering a crispy outer layer while ensuring the filling remained warm and delicious. Each bite delivered a delightful mix of flavors and textures. I highly recommend this panini for a fulfilling lunch or snack!
I love the people that work there but the coffee and hot drinks are awful. They all taste watered down and the prices are beyond expensive for employees. Consider an employee discount for the people that support your business every day!
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The food was amazing, and the hospitality was truly heartfelt. I will definitely be coming back to this café and highly recommend it to others. Make sure to try the Turkey Pesto Panini—it's absolutely delicious!
There is not a lot of room to discuss how horrible this place is. The food is bland for the most part and overpriced, at the main campus the food is better more options, and cheaper
Thursday Tomato Soup With Garden Vegetable
Friday Italian Wedding Soup With Meatballs
Tuesday White Chicken Chili With Cilantro
Tuesday Portugese Kale With Linguica Soup
Friday New England Clam Chowder Soup
Thursday Chipotle Sweet Potato Soup
Monday Carribean Jerk Chicken Soup
Wednesday Butternut Squash Soup
Wednesday Managers Choice Soup
Thursday Chicken Dumpling Soup
