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"The atmosphere was pleasant, but the wait for the food was excessively long. We ordered pizza and will not be returning soon."
Phone: +441415763227
Address: SECC, Queens Dock, North Lanarkshire, United Kingdom
City: North Lanarkshire
Website: https://www.sec.co.uk/visitor-information/eating-at-the-sec
Dishes: 6
Amenities: 6
Categories: 5
Reviews: 1453
Scanned the QR code, chose al the food which totalled £41 including 2 kids meals, only find out it couldnt process our order, went to the bar to be told they were only taking orders at the bar and not through QR codes. So why were QR codes on the tables?? I ordered the same food and was charged £61. I questioned this and she told me they didnt have the staff to take the QR codes from the tables. I asked for the Manager as I was getting no where with this girl, it was as though she was reading from a script no customer services skills at all, she told me the manager would tell me the same thing. She spoke to the manager and then told me that they werent offering kids meals that day, which I f...
Booked table for 5.30pm to give us enough time for show starting at 7pm in the Armadillo. Placed order of pizza fish chips at 5.40pm, 6.15pm still no food. I asked how long as we had a show to catch, was initially told another 10 mins, seriously? Explained that we’d been waiting for ages had show to catch, tables in after us had received their food. Supervisor/manager offered drinks dessert on the house. Mum got another soft drink but we wouldn’t have time for dessert. When food finally came, I asked for bill straight away, so we didn’t need to wait any longer. They gave us 10% off bill couldn’t be more apologetic. My pizza was lovely but Mum’s fish was small batter wasn’t very crispy, defin...
We visited before a gig recently for a drink and some food. The staff eho served us at bar and showed us to our table were lovely as was the bar itself. We were a little disappointed with the food though...we ordered Ceasar Salad which, on the menu, is listed as habing chicken, bacon, egg, croutons etc. I had three small pieces of chicken and zero bacon....we had started eating before we realised no bacon. For £16....its a tad much when one of the ingredients is missing completely!
The food was quite nice. I had the chicken tacos, which had a couple of pieces of grizzle in them. This is possibly to be expected from chicken thighs, but still not a pleasant experience. The service was very slow. We were planning on having a desert, but were running short on time so didn't bother. There seemed to be a lot of staff milling around, but they didn't notice our plates were ready to be cleared. Disappointing overall.
The atmosphere was pleasant, but the wait for the food was excessively long. We ordered pizza and will not be returning soon.
