Coco - Table reservation

Tried to book on 2 occasions for afternoon tea bought for me by my daughter for my birthday. Both times been made to feel as if i was lying about having a valid voucher. This morning she said, i will have to check it when you come in as, some people, not saying its you, actually make the vouchers up fraudulently? I was appalled by the service i recieved and on principal will not be using my birthday present. I will however be dropping by the coffee shop to show the valid business card with tea for tw9 written on ot. Disgusting customer service. My daughter thst purchased this voucher will also be voicing her views.

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if you're a naturally rude person..why have a cafe'? I was going to order lunch but the woman that owns this place made me feel so rubbish, I changed my mind and walked out. Won't bother again. Spoken to a few friends since who have all agreed that she isn't good at customer service at all. Such a shame because I love to support local business.. but I will not spend my money to be spoken to in that way.

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I recently enjoyed a luxury afternoon tea at Coco. The sandwiches and cakes were delicious. We were welcomed with a non-alcoholic glass of fizz and we were provided with unlimited tea and coffee. We could not eat all of the food so were given a goody bag to take home with us. A lovely relaxing way to spend an afternoon.

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Awful place do not go there unless you like dry cake and a rude customer service experience (which seems a common theme looking at previous reviews)! What a waste of £16 for three slices of cake and 2 cups of coffee/1 milkshake. Very poor!

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Popped in with the family to a warm welcome. It was our first visit. Lovely little place with comfy seating. Loved the milkshakes and tasty panini.

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