Cold Stone Creamery

Cold Stone Creamery

1223 Knox Ave, 29841, North Augusta, US, 29841-4022, United States
46 Reviews 3.5

"I was not very impressed the first time I tried Cold Stone. It did not meet my expectations compared to other ice cream options, especially considering the price."

Details

Phone: (+1)8036136053

Address: 1223 Knox Ave, 29841, North Augusta, US, 29841-4022, United States

City: North Augusta

Website: https://www.coldstonecreamery.com/stores/23656

Opening hours

Monday: 12:00 -21:00

Tuesday: 12:00 -21:00

Wednesday: 12:00 -21:00

Thursday: 12:00 -21:00

Friday: 12:00 -21:00

Saturday: 12:00 -21:00

Sunday: 12:00 -21:00

Statistics

Dishes: 10

Amenities: 4

Categories: 5

Reviews: 46


Address

Show Map

Reviews

3 /5 Rating

If you're going in for a regular visit, you likely won't experience an issue.I had a coupon dispute with the owner/franchisee. He was in fact the one my complaint was routed to, and I should have guessed as much given my background in corporate ethics. My concern is not so much the dispute but the way I was treated. When I asked to whom I was speaking, the question was ignored three times. I don't appreciate such dishonesty. He even went so far as to refer to himself in third person. He repeated his argument to me over and again, so I gave up. Simply let him know that his mindset in customer service was foreign and while he may think he's making gains he's losing business in the long run. We...

1 /5 Rating

It’s a shame how poorly the staff are treated. The NUMEROUS stories I have heard of the disrespect from the management turns me away from giving them business. Employees are important in running any type of business and they should be treated that way.

1 /5 Rating

UPDATE: I appreciate your response. I visited another Cold Stone location and was able to redeem the coupon without any issues by showing them the email on my phone. Thank you and take care.

5 /5 Rating

The worker Ariana at this restaurant was extremely helpful. I had never tried their ice cream before, and I ended up trying 5 different flavors. I would rate my experience 10/10.

4 /5 Rating

I was not very impressed the first time I tried Cold Stone. It did not meet my expectations compared to other ice cream options, especially considering the price.


Dishes

Reese’s Take 5 Peanut Butter Ice Cream Cup Single Ready Now
Reese’s Take 5 Peanut Butter Ice Cream Cup Single Ready Now

Reese’s Take 5 Peanut Butter Ice Cream Cup 6 Pack Ready Now
Reese’s Take 5 Peanut Butter Ice Cream Cup 6 Pack Ready Now

Peanut Butter Cup Perfection Pre-Packed Quart
Peanut Butter Cup Perfection Pre-Packed Quart

Cake Batter Batter Batter Pre-Packed Quart
Cake Batter Batter Batter Pre-Packed Quart

Blast Freeze For An Extra Frozen Creation
Blast Freeze For An Extra Frozen Creation

Dark Chocolate Devotion Pre-Packed Quart
Dark Chocolate Devotion Pre-Packed Quart

Oreo Cookies Cream Extreme Ready Now
Oreo Cookies Cream Extreme Ready Now

Founder's Favorite Pre-Packed Quart
Founder's Favorite Pre-Packed Quart

A Cheesecake Named Desire Ready Now
A Cheesecake Named Desire Ready Now

Mint Mint Chocolate Chocolate Chip
Mint Mint Chocolate Chocolate Chip