Cold Stone Creamery

Cold Stone Creamery

441 Broadway, Westwood, United States
968 Reviews 4

"Delicious! The young woman who attended to me was incredibly kind and attentive. The establishment was clean and not too crowded during my visit. If you're looking for a fantastic summer ice cream treat, this is definitely the place to be!"

Details

Phone: (+1)2017220272

Address: 441 Broadway, Westwood, United States

City: Westwood

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 0

Amenities: 3

Categories: 5

Reviews: 968


Address

Show Map

Reviews

5 /5 Rating

Today I placed an order through Uber Eats and only received half of my order, and I only got one ice cream instead of two. I called Cold Stone, and the gentleman I spoke with was incredibly helpful and kind. I ended up ordering again, and he even added a little note along with some extra toppings, which I really appreciated. He truly went above and beyond. I highly recommend this Cold Stone location, and I believe the man I spoke with deserves a raise for his friendliness and thoughtfulness, especially for handling a difficult situation with such grace.

5 /5 Rating

The Westwood Cold Stone Creamery is outstanding. The establishment was spotless, and my order was ready right on time. However, the highlight was the exceptional customer service. I spoke with Sal while ordering a birthday cake for my daughter, and he was knowledgeable, thorough, and truly focused on providing great service. He is a real asset to the store. After such a wonderful experience in Westwood, I wouldn’t consider going to any other Cold Stone location.

4 /5 Rating

Delicious! The young woman who attended to me was incredibly kind and attentive. The establishment was clean and not too crowded during my visit. If you're looking for a fantastic summer ice cream treat, this is definitely the place to be!