Colquhoun's - Table reservation

After asking 3 different waiters for a coffee and a scone, I decided to wait for 30 minutes until it arrives. I made my complaint known to the bar manager. he apologized and offered to get the coffee. I declined his offer when he also said that he hadn't noticed I was sitting in the lounge. that surprised me because I was the only customer in the lounge, although I could see him and his colleagues clearly. Maybe he had been too busy showing his colleagues that his dance moved behind the bar to notice customers! very disappointed that this facility was visited very often in the last twenty years.

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Visited the restaurant for afternoon tea. The restaurant was busy, but not completely full. It took over an hour for our afternoon tea to be brought to the table after asking numerous times when this was coming. We then had to remind staff we needed...to order tea/coffee, then didn't have any teaspoons, no sugar etc. They did try and accommodate my nut allergy, but ended up bringing out something that may have contained nuts. They did rectify this by bringing an alternative. Food was nice but service was awful. Would not return.

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Stayed at the hotel for 3 nights and ate here every day whilst the menu was the same each day we thoroughly enjoyed all the meals we had. Staff appeared young but were friendly and helpful we only had one charging issue and...this was resolved speedily and with grace. Would happily return.

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Lovely restaurant. Sensational views of the Loch. Delightful staff. Good food. And very dog friendly! And there was a wedding in full flow which maybe slowed the kitchen service down a tiny bit but with those views what’s the rush! Super.

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Excellent food with excellent service by the staff and excellent view of Loch Lomond

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