"Tommy was great, really good service. Made us feel welcome"
Phone: +441708918510,+441708733777
Address: Unit 4A The Brewery, RM1 1AU, Havering, United Kingdom
City: Havering
Website: https://turtlebay.co.uk/restaurants/romford?utm_source=ExtNet&utm_medium=Yext
Sunday: 12:00-22:30
Dishes: 3
Categories: 5
Reviews: 10843
I went to this restaurant with a large group to celebrate a birthday. There were 18 of us, but we were seated at two separate tables back to back, which was disappointing because we had pre-booked and wanted to be all together. The food was average with a decent selection, but some dishes were dried out and not refilled when empty. We arrived at 7:30pm and the atmosphere was chaotic, like a noisy school canteen or a crowded holiday camp. The staff seemed stressed and made mistakes with our orders every time. I tried to suggest moving to the bar to alleviate the problem, but we were not allowed. Overall, it was a frustrating experience and not something I would recommend.
We went on a Friday evening and were glad we ignored the other reviews. There was a wide selection of decent food: pork, duck, curries, mussels, sushi, soups, ice cream, cakes, fruit, pizza, chips, nuggets......even a chocolate fountain, soft scoop machine and teppanyaki with scallops. Sure ribs were a bit overdone and duck doesn't refill very often but the price is amazing! Other buffets have closed down, severely limited options, plunged in quality or massively increased prices. This is the last decent place I know.
Great location. Most of the mains don't come with sides so you have to pay extra- but I liked that it allowed you to mix and match. Cocktails seem to be the highlight with an array of deals, however, I would come just for the food. Unique menu items with fantastic flavour. We were served by Manovi who was friendly and attentive- with prompt service. They keep the music very loud- but if you like a lively atmosphere- this is the spot.
This restaurant is absolutely terrible. The food options were appalling, and the food that was available was lukewarm and dry. My partner and I tried a few bites and then decided to leave. It was a complete waste of money.
Horrible food and terrible management. The plates were dirty, the staff was rude, and the overall experience was extremely unpleasant. I will never be coming back to this restaurant.
The food quality is poor, with mostly fat. It's not a good choice if they think this represents cuisine from around the world. Save your money and avoid this restaurant!
Tommy was the best waiter I have ever had at any restaurant he made the experience great would recommend
Great meal Tommy was very attentive and fast with service, Will definitely be a regular here!
Amazing food and Tommy was great! Definitely get the Trini Doubles.
Tommy was great, really good service. Made us feel welcome