Costa Coffee - Table reservation

We took our son to the restaurant for his usual hot chocolate. There were four people working behind the counter on Sunday, July 30th. Unfortunately, the service was not great. One person didn't know how to make a smoothie, one girl was playing with her hair while serving customers, and the other staff member left the till unattended when help was needed. Eventually, another staff member came out from the back and things started running more smoothly. However, I had to wait for about 20-25 minutes for three drinks, one of which was just a black tea. It seems like more training is needed for the staff, and it would be better not to have all trainees working at the same time. Overall, it was a...

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I often come here the hot chocolate is amazing the only downfall is a lot of the time the queues are slow and the tables are all taken but if you time it right you can have a nice view of king street while your having your chosen drink pl entry of drinks and snacks to chose from would recommend a visit

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I like Costa, it looks nice and modern, quite cosy. Coffee is nice, quality. Some snacks are nice, although berry cake was hard, could hit it with a knife. Most staff are friendly, with one or two exceptions. The new seating outside looks cheap, and the toilets always smell awful.

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If you're looking to spend 15 minutes waiting for a lukewarm coffee that costs £3.85, then this is the perfect place for you. The staff here are also the most miserable in the world.

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The food is expensive but delicious, with consistently excellent customer service. A 4 out of 5 star rating seems appropriate.

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