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"We stopped off here for a morning cup of coffee, and a bite to eat. Friendly staff, good service, nice coffee."
Phone: +441618764391
Address: The Lowry Galleria, M50 3UB, Salford, United Kingdom
City: Salford
Website: https://www.costa.co.uk/
Monday: 08:00-19:30
Tuesday: 08:00-19:30
Wednesday: 08:00-19:30
Thursday: 08:00-20:00
Friday: 08:00-19:30
Saturday: 08:00-19:30
Sunday: 09:00-18:00
Dishes: 6
Amenities: 7
Categories: 5
Reviews: 1215
We had had a lovely morning visiting the Lowry Gallery but sadly felt extremely disgusted by the staff at Costa Coffee in the Lowry outlet shopping mall. The place is absolutely filthy. Food rubbed into the soft furnished seats. Tables not cleaned between customers. Piled up dirty pots all over the place and food on the floor. Worse than this the male middle aged assistant was extremely rude. He was shouting “ NEXT” in an aggressively manner to each customer! They had run out of bread and he said, “ you will have to get up earlier buddy”.Utterly disgraceful customer service and totally unacceptable.
We called in here at around 17.15 and it was busier than on other occasions when we have visited. They now stock items of food from M&S. I chose an egg and cress sandwich which was well filled, tasty and pretty good value for money. I also chose a large latte coffee which was much bigger than I had expected! The staff were friendly and efficient and even brought my partner's panini to the table once it had been heated up. The tables were regularly cleared and wiped down. The staff were continually sweeping the floor. A good experience.
This has become our go to place for a coffee and snack before the theatre. It was busier than normal as Manchester United were playing at home. Hence the coffee being served in disposable cups! We got a table without any problem. I chose the St Clementine cake which was moist and tasty. My latte coffee was hot and the right strength. My partner's coffee was very strong. The staff are efficient and helpful. The tables were cleared regularly and the floors sweeped. It does close at 18.30 on a Wednesday. A good experience.
Always extremely busy and always a long wait coffee always lukewarm friendly enough staff who always apologise beware thought of gift cards they are an absolute scam use them once and they expire before you know it Costa are thieves
We stopped off here for a morning cup of coffee, and a bite to eat. Friendly staff, good service, nice coffee.
