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"Unfortunately the staff are so rude that even the festive menu isn't worth the trip. A very disappointing experience. Will try another coffee shop next time."
Phone: +443330035883
Address: 5 Station Avenue, Tandridge, United Kingdom, CR3 6LB
City: Tandridge
Website: https://www.costa.co.uk/
Dishes: 3
Amenities: 5
Categories: 5
Reviews: 825
I normally go to another coffee shop in Caterham, but as my friend was feeling a bit feint as we were passing, I agreed to go into costas for something to eat and a coffee. I had been once before some time ago and didn 't like it then, but hey, perhaps better staff?NO , the young man there was so rude.. ' what do you want ' attitude, not ' Hello, How may I help you ' or 'Good afternoon, can I interest you in a particular coffee? ' etc etc..Will not go in again and will advise others not to..the table was dirty. Coffee, well, it was coffee as you would expect in this store..just basic sandwich, nothing special..it was ok..but miserable place
The manager needs help. He gets so stressed it’s palpable and the place has a weird slightly hostile atmosphere. A few months back he clearly had some training because he was okay but he’s reverted to type.
I visit here fairly regularly with my elderly parents. Staff are very helpful and polite. There is plenty of room to move around for those with rolators and wheelchairs. Also has accessible toilets.
caterham costa large flat white seasonal renting muffin was absolutely tasty manger bit grumpy breeder not nice to testify to the employees. but it's okay for a coffee break
Unfortunately the staff are so rude that even the festive menu isn't worth the trip. A very disappointing experience. Will try another coffee shop next time.
