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"The first time here. The staff was super friendly. I got my food pretty fast. Absolutely come back! I gave myself the "Halb-Hühner". Remember to share if you are not super hungry."
Phone: +19566867777,+19726783020
Address: 1020 West Nolana Avenue, McAllen, 78504, United States Of America
City: McAllen
Website: http://cowboychicken.com
Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00
Dishes: 25
Amenities: 4
Categories: 5
Reviews: 798
So I liked this place the first time around. But today's customer service was downright embarrassing. First, I ordered a beverage from their fridge that required a bottle opener. Then they can't take it from my hand because I grabbed it, so I must go around the counter myself to open it. Then, I found a long hair across my food shortly after my first two bites. I politely address the concern to my cashier, Avery, and she confirms with whom I assume is a superior cashier. He then asks if I only want the side replaced that had the hair that he saw. I don't understand how you could offer that as a remedy to the issue of the contaminated plate. Sad to say that the red flags kept on piling up. I...
Was my first time there, I let the cashier know and she was like “oh okay”. I work in the restaurant industry, she could’ve helped me out with the menu but as I was asking questions she was looking at me and responding like if I should know the menu already. Unprofessional service. Chicken was good, beans were spicy didn’t know that so I just ate fries with ranch, and my rice was cold.
The chicken is of course her speciality, can't go wrong. Even the salads are great tasting and filling. This time I tried the Brisket Tacos. I was impressed, they were better than I thought. The meat was good, but not if you are looking for this 12-hour smokey taste. Apart from everything you get here, of course with chicken, will please.
The Food was not great at all. The Chicken was very very Tiny and dry. Don't ask for a Breast and Wing because you definitely will get a very tiny breast and literally no wing. The sides were awful as well. I could of bought way better Food at HEB
The first time here. The staff was super friendly. I got my food pretty fast. Absolutely come back! I gave myself the "Halb-Hühner". Remember to share if you are not super hungry.
