I was drawn in by the advertisement stating “kids eat free with paid adult meal” on the New Brighton Cowboy Jack’s website. I’ve enjoyed visiting this location often, usually without my son, but after seeing that promotion, I decided to bring him along. However, our server informed me that the free kids’ meal had to come from the “kids menu,” which was not clearly mentioned on the website or the menu itself. I have no issue paying full price, but I felt misled by the unclear advertising and was disappointed that there was no offer to adjust the bill. The manager simply said he didn’t know why the website didn’t clarify the restriction and gave me a dismissive response. This experience was ve...
