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"always clean and were never disappointed with eating, beautiful antimaid came around and checked how everything was"
Phone: +12625219339
Address: 2600 N Grandview Blvd, Waukesha, WI 53188, United States
City: Waukesha
Website: https://www.culvers.com/restaurants/waukesha-grandview
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 2644
I almost never write reviews, but today the assistant manager went above and beyond. He was rushing around helping the kitchen staff, helping take orders, and was the first person to rush over when a table that some kids were sitting at broke nobody was injured . He checked on everyone, offered free ice cream, and was genuine in his concern for their wellbeing and apologetic, made the situation right and ran back over to help the kitchen staff. Even with all that going on the food was perfect, served hot and within 5 minutes if not sooner.
Writing this as I sit and wait for our lunch because I’m so impressed. Waiting in line with my husband and two young children and it took longer than normal waiting in line to order. We get to counter and the customer service from the manager and staff was incredible. We were not upset about waiting but they felt it bad about the wait and made it right. Definitely made our day stopping here to grab lunch! Thank you again!
The counter professional was Awesome! When she asked what I'd like to order I said I don't know and asked her suggestion? She recommended their number one selling sandwich which I ordered and it was great! She even found me at my table and asked how I liked it?? Thanks fantastic customer care on top of delicious food. Thank you Culver's!
Consistency! Is what you get at Culver’s, you may pay a little more but why not for the same results every time. Staff always has a warmth greeting for you, person’s bringing your food to cars can be a little robotic, but over all you have a great experience from beginning to end. Food is always consistent!
always clean and were never disappointed with eating, beautiful antimaid came around and checked how everything was
