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"Messed up the whole order almost and the food wasn't even freash anymore some of the food like fries were definitely old and cold and"
Phone: +13043290177
Address: 201 Albright Rd, 26537, Kingwood, US, 26537-1303, KINGWOOD, United States
City: KINGWOOD
Monday: 10:00 -22:00
Tuesday: 10:00 -22:00
Wednesday: 10:00 -22:00
Thursday: 10:00 -22:00
Friday: 10:00 -22:00
Saturday: 10:00 -22:00
Sunday: 10:00 -22:00
Dishes: 1
Amenities: 2
Categories: 5
Reviews: 470
This was an interesting experience. We waited 15 minutes for chicken strips and fries. It was clear this location was not understaffed (8 employees), but there was a definite disconnect between making the food and delivering the food to the appropriate party. For instance, there were many times that a blizzard or cone was created and went straight into the freezer, rather than to the party standing waiting in the entrance. The customer had to ask if the ice cream in the freezer was theirs because of the wait ... It was.The owner/manager should do a Lean analysis to review processes. Everyone seemed busy and hard working.... but confused.
the personal was very nice. eating was pretty fast prepared and it was good. in recent years, dairy seemed to have gone down the hill, especially because of personal shortage, but this was all good.
Food items were soggy and cold tried to talk to the person who took my order and got nothing but attitude... Will be a long time before you get a dime from me again.
The food was good, service ok ,people friendly. But they need to cut onions thinner on burgers the rings was inch thick and only 2 of them.
Messed up the whole order almost and the food wasn't even freash anymore some of the food like fries were definitely old and cold and
