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"Great customer service. Very friendly and patient staff."
Phone: +16305223187
Address: North Cass Avenue, Westmont, 60559, United States Of America
Reservation, Booking
City: Westmont
Monday: 12:00 -21:00
Tuesday: 12:00 -21:00
Wednesday: 12:00 -21:00
Thursday: 12:00 -21:00
Friday: 12:00 -21:00
Saturday: 12:00 -21:00
Sunday: 12:00 -21:00
Dishes: 0
Categories: 3
Reviews: 119
Young girl who “works” the register is rude. No introduction when you walk in. I asked for what I wanted, no “okay we’ll get that for you”. She just looked at me and rang it up on the register and walked away. I’m sorry I interrupted your conversation with your make worker, but you have a job to do. SHE DIDNT EVEN TELL ME MY TOTAL. I had to look on the screen myself. She’s a young girl who I hear is the owners daughter. Anyone can learn basic customer service. This is the second time I’ve been to this location that this girl is more worried about flirting with her male coworker instead of helping customers. Will not return.
It's ok--a Dairy Queen where you can get the things you usually want to get at DQ. I stopped here because I was very much craving a blizzard. It's a very small location with no drive through but plenty of parking since it's located in a shopping center. But when I stopped in, the bathroom was under repair. Hope they're getting that taken care of because it is indeed incredibly inconvenient for customers (and employees, I'd assume). It's a fairly small DQ with only maybe four or so tables and I'm not sure they sell food here besides ice cream treats.
It's like it was 1965. I went to the DQ in Westmont with my 3 grandkids for an after school treat. Unfortunately, I realized I left my wallet at home. We had already placed our order. The owner said, no worries, just call me with your cc number when you get home. NOBODY does that today! Amazing trust! And of course the ice cream was delish.
Online hours said they close at 8:30pm. Store front hours said they close at 9pm. I 'm standing in front of the store at 7:30pm and someone wrote closed on a piece of paper. Not sure if permanently closed or if they just don 't have the staffing to stay open during the normal hours of operation Book a table now
Our Favorite location, owner is genuinely friendly, welcomes you as soon as you walk in the door. Fast friendly service BUT... I wish they participated in the .85 blizzards and other promotions DQ runs. No Specials at all... Discouraging to people like us who keep your business doors open.
I know that Dairy Queen stores are similar but I really appreciate the friendly service, generous portions, and efficient service this store in particular provides. There are two closer Dairy Queens but I do choose this one over others
The workers are always so friendly and accommodating and often stay open a couple minutes late to serve me and my friends during our dance practice break. We love the ice cream and we are so thankful for their amazing service!
The owners are super friendly and helpful with everything. The ice cream and icecream cakes are delicious, cannot recommend enough!! Book a table now
They charge for every little thing and don’t participate in promotions such as the .85 blizzard or the rewards app.
