Dairy Queen Grill Chill

Don’t go here!!! Spoiled cookie dough in the treat, tasted awful. In moo late they added cookie dough when it’s not supposed to be there at all! How did it happen, who knows!? And the worst part in this location is always customer service. They are mean, careless, uneducated, and simply rude. They will not get business from my family or from my friends in the area. I have given them many chances and nothing changes. The franchise owner is not doing a good job keeping this business going well, it’s horrible. The other location on Shaughnessy is awesome, always perfect orders and friendly customer service.

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Why do you always hide the napkins every time I come here? I mean what’s the likelihood that someone eating ice cream might need a napkin? You keep them behind the kiosk and I need to ask and then get attitude? If you’re the owner and you’re that hard up for money, you should find another line of work.

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Food is usually good at this location. The problem is I went there with a gift card. They said it had no balance. Just called to confirm it does have a full balance. Unused gift card as I told them. They were adamant it had no balance. Extremely agitating that my time was wasted.

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I picked out an ice cream cake for a friend. The staff put words on it, no charge. Loved how helpful they were.The burger was good! Didn't expect salad shreds on a lettuce-wrap burger though.Fries were good, their onion rings are better.

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very good restaurant, they have food and cheap ice cream and the cakes are the best

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