Dairy Queen Grill Chill

Dairy Queen Grill Chill

Colonial Promenade Parkway, Alabaster, 35007, United States Of America, Street Southwest, Alabaster
169 Reviews 2.8

"Quick travel stop easy access and quick service. Meal was hot and fresh. Bun was soft, blizzard was delicious!"

Details

Phone: +12056210907

Address: Colonial Promenade Parkway, Alabaster, 35007, United States Of America, Street Southwest, Alabaster

City: Street Southwest, Alabaster

Website: https://www.dairyqueen.com/us-en/Locator/Detail/

Opening hours

Monday: 10:00 -22:00

Tuesday: 10:00 -22:00

Wednesday: 10:00 -22:00

Thursday: 10:00 -22:00

Friday: 10:00 -23:00

Saturday: 10:00 -23:00

Sunday: 10:00 -22:00

Statistics

Dishes: 3

Amenities: 1

Categories: 5

Reviews: 169


Address

Show Map

Reviews

1 /5 Rating

We stood in line for over 25 minutes to purchase a already made cake. No one working acknowledged me or the other 10-15 people lined up in the lobby for 25 minutes. Drive thru was moving but the lobby was at a complete standstill. Had i not promised my daughter the cake i would have left. We will find a different place to get cakes from in the future. Horrible customer service

1 /5 Rating

Got to the drive through window to pay and was a few cents short and the cashier refused to let us have our food over a few pennies. How to search all over my car to find the change just to get dinner and was one penny short and she almost didn't let us have our dinner. I mean really!! Don't eat out a lot, guess this is why.

1 /5 Rating

We allowed my 11 year old son order via drive thru. Worker kept calling him ma 'am. THIS WAS NOT A PROBLEM. We thought it was quite funny. However when we pulled around to the window to joke with the worker, he replied I don 't care, I 'm just here. Ummm okay, unnecessary and rude response.

2 /5 Rating

The restaurant was clean, however the cashier took our order wrong and charged us for 2 sundaes instead of a medium vanilla cone and small cup of vanilla ice cream. Then they were very confused about how to fix the issue.

4 /5 Rating

Quick travel stop easy access and quick service. Meal was hot and fresh. Bun was soft, blizzard was delicious!