The customer service at Dairy Queen was very disappointing. While waiting in line, the woman speaking over the intercom was rude, repeatedly saying, "Hey, I don't understand what you're saying." I tried to clarify multiple times, but instead of politely asking me to come to the window since she was having trouble hearing, she was dismissive and disrespectful. This made the experience quite uncomfortable. I’ve had a similar issue at this location before, so I felt it was important to share my feedback.
Dairy Queen - Table reservation
1600 S Roddis Ave, Marshfield, WI 54449, USA, Ocean Bluff-Brant Rock, United States Reservation"Thick malts, just perfect and good customer service"
Details
Phone: +17158981111
Address: 1600 S Roddis Ave, Marshfield, WI 54449, USA, Ocean Bluff-Brant Rock, United States
Reservation, Booking
City: Ocean Bluff-Brant Rock
Website: http://www.dairyqueen.com/
Opening hours
Monday: 02:00 -20:30
Tuesday: 02:00 -20:30
Wednesday: 02:00 -20:30
Thursday: 02:00 -20:30
Friday: 02:00 -20:30
Saturday: 02:00 -20:30
Sunday: 02:00 -20:30
Statistics
Dishes: 2
Categories: 5
Reviews: 59
Address
Reviews
Horrible customer service . As I was waiting in line the lady on the intercom was so rude in saying hey I don’t understand what are you saying and I repeated it several times. I get it if ur have hard time to listen you can just respectfully and politely say please come over to the window as I am having hard times hearing rather being so disrespectful and making this whole experience so uncomfortable. I had this experience in the same location previously so I felt it’s worth reporting .
I had a wonderful experience at the restaurant! The service was excellent, with friendly and efficient staff, and the food was delicious as always. I enjoyed my time there. Additionally, the venue is wheelchair accessible, making it easy to enter and exit from the first floor, and there is ample parking available.
This place offers amazing ice cream! That said, their hot dogs had a jerky-like flavor, similar to Slim Jims, haha. They were still tasty, but the cooking of the hot dogs could be improved. Book a table now
I've always loved Dairy Queen. This time, I ordered a John Deere ice cream cake for my friend's birthday, and it was stunning as well as delicious!
Tasty fall offerings, simple menu, very clean, and the sweetest staff ever! I know where my new snack spot is
Very slow service. Not enough staff. Understandable given the times, but not practical for a quick bite
Everything is great except for the ice cream; there are no other food options like burgers. Book a table now
Our Family loves this DQ! Great food and always a nice, friendly atmosphere ?
Thick malts, just perfect and good customer service
Dishes
Book a table now
Categories
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Ice Cream & Frozen Yogurt
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Ice Cream
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Fast Food
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American
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Drinks
Amenities
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Wheelchair Accessible Entrance
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Outdoor Seating
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Good For Groups
- Table reservation
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Drive-through
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High Chairs
- Reservation
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