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"Closing down; Coffin built by Amazon and nails driven in by Covid. Such a shame. Only saving grace is that Mike Ashley didn't get his hands on them in the end. Hoping all the employees can find new work. RIP Debenhams."
Phone: +443445616161
Address: Church Street, Basingstoke I-RG21 7BA, United Kingdom
City: Basingstoke
Dishes: 0
Amenities: 5
Categories: 5
Reviews: 1307
Nice department store. For those visiting from the states I'd liken it to a Macy's in that it is a multilevel department store selling many premium brands. I bought a suitcase and some small clothing items that I forgot back home. The employees were very friendly and professional in every department except one (I'll come back to that). They pointed me in the right direction or walked me there each time. They answered questions I had about local brands that I was not familiar with giving me the opportunity to make an informed decision. The store was well lit, well stocked, everything was properly displayed and fronted, and obviously well ran store. The only con on the whole place was what I t...
Good value to be had especially when there is a sale on. The staff are very nice. The size of the store is very large. The only thing keeping it from being a perfect 5 stars is the stock system is a bit unreliable as the jacket in large size I was after showed 1 in stock even when one couldnt be found and they were unable to order one in stock for collection the following week. Ultimately I walked away from the £90 sale and went to another store and committed myself there. Shame
I'd have been having trouble using my Debenhams credit card and was on the verge of cancelling my account.so I go into the store, men's dept, where a lovely lady named Linda helped me to sort it out. She called the credit card company, then gave me the phone but stayed close, while serving other customers, in case she needed to speak to them. She was helpful and friendly, hence the 5 stars for excellent customer service.
Sad that it is shutting down due to Covid however whilst it was here I found many clothes that suited me along with friendly staff and a range of sizes with suitable prices. Covid has ruined Debenhams for me as many workers are becoming unemployed potentially resulting in more struggles for those without a job.
Closing down; Coffin built by Amazon and nails driven in by Covid. Such a shame. Only saving grace is that Mike Ashley didn't get his hands on them in the end. Hoping all the employees can find new work. RIP Debenhams.
