The customer experience a very vast subject that unfortunately some franchised brands neglect. My level of exigence must be too high!!!! After having lunch with my baby. Service a little slow but the rush hour makes his evil patient. EXTRAORDINARY. Unfortunately we forgot our baby's bottle. The answer to my call is CATEGORICAL AND NEGATIVE when I ask one of the officials to send it to me at my expense, being geographically too far to return to it quickly. When you see comments from other customers, you better understand that you are far from worrying about customers and you confirmed it to me by phone when I mentioned unflattering comments about your restaurant. Good continuation...
Very bad experience in the CE restaurant, but very rarely disappointed by this chain. Arrival in peak hour 13h per week, very long service, almost 1h45 on site for two dishes. The dishes come are not the right ones, we are pretexts that some dishes sound the same in the ear at the time of the order. If it's a recurring error is better to make the client repeat not?! We chose to eat what had been served us because we did not want to wait longer!
Pretty average. My orders arrived warm at the table. But I'm saying there were a lot of customers, which could be the reason. However, the staff is very kind. Congratulations to the chain of restaurants that replaced its plastic straws with straws... in pasta! It's bluffing! Ecoo by remaining effective, thank you for the environment
fan of the art chain in general, we come out very disappointed with this restaurant. all the dishes are cooled. after a first reference on anti pasti, we let fall for equally disappointing dishes. When I make the opinion at the time of the check, no excuse, no gesture of the house has avoided!
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The Italian restaurant can't make a pizza. I took a calzone pizza and it was cold inside with the cheese not melted at all. I sent him back to the kitchen twice. The manager doesn’t apologize, he told me that if we don’t heat the pizza gets burned. Here I do not recommend it at all!!!
We took calzones and our great surprise, mushrooms were raw. And the gentleman welcoming customers should learn to say hello. Really...
Tonight a service of a slower consterning a waiter who should not be the trade the dishes on the counter and he who turns round
We've never had such a bad pizza... warmed up! For pizza, it's awful! Horrible even...
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Service too long. Lasagnes not cooked. Pain cut with teeth?
Disappointed by risotto no taste and bathing in oil.
