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"Poor customer service and food is frozen and uncooked"
Phone: +17084993810
Address: 9217 S Cicero Ave, 60453, Oak Lawn, US, United States
Reservation, Booking
City: Oak Lawn
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 06:00 -23:59
Saturday: 06:00 -23:59
Sunday: 00:00 -23:59
Dishes: 10
Categories: 5
Reviews: 5454
Normally I don’t post restaurant reviews but this time I will. Every single time we have dined in we order milkshakes and get the metal shaker with extra milkshake, we’ve become accustomed to this by now. Today we had a new server and when she brought out the single milkshake in the glass cup I questioned when she’d bring out the rest. For the $5.99 they charge I mean for that I might as well save me the trouble and order carry out where you get a much smaller portion but today we had the time to sit and enjoy a nice meal. Denny’s keep it consistent train your new servers to give the customers the same level of service they’re used to. Like I said I normally don’t bother to review restaurant...
Food was fine. Took a little time. Server forgot about me when he went to get extra butter and syrup for my pancakes. He was busy laughing and joking with a coworker on something on her cell phone. I got tired of waiting finally had to go and ask for it again. Another server helped me. I gave an over the top, really nice tip prematurely. Next time I'm gonna wait until after I'm served to give a tip! That way I'll know it's deserving!!
The staff here is very friendly. We had about a 10-minute wait to be seated since it was quite busy. Our server was great—she arrived quickly to take our order. Throughout our meal, everyone checked in to ensure everything was satisfactory. However, the food was a mixed bag: the eggs were overcooked, and the link sausage wasn’t fully cooked either. On a positive note, the pancakes were delicious!
We ordered a lot of food since it was my birthday, and everything came out quite quickly. However, the waitress didn't come by to check on us, which would have been nice since we finished our water. I really enjoyed the sampler plate! It's a great option for those who aren't sure what to choose for a starter, as it allows you to try a little bit of everything. Book a table now
They had really good Hamburgers. The fries were ok, but it was their hamburgers that convinced me to rate this place highly. The chicken tenders are also really good. I had the Slamburger and the Bourbon Bacon Burger. I have always wanted a burger that looks like it does in the commercials and Denny's delivered in both look and taste. It was very delicious.
I don't want to give them stars! the service was terrible, waited over 20 minutes after we had set ourselves to get water. had to ask several times for cutlery. ordered burger and pommes, burger tasted old as they used old meat and they were super thick. one of the chefs cook with a straw in his mouth. I'm so disappointed and disgusting.
The food and service were enjoyable, but the cleanliness of the restaurant left much to be desired. I sat by the window, and it was quite dirty, which made for an uncomfortable dining experience. Additionally, they need to improve the cleanliness of the bathroom as well.
Denny's has done it again! The food was plentiful and so delicious. I also appreciate the great service. Ms Eva was waitress, and she add to the great experience by taking good care of us. The other staff also made us feel welcomed. Book a table now
Denny's has done it again! The food was plentiful and so delicious. I also appreciate the great service. Ms Eva was waitress, and she add to the great experience by taking good care of us. The other staff also made us feel welcomed.
