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"Beautiful club. An ultra welcoming and helpful staff. To do it again without hesitation."
Phone: +33476111130
Address: Place De Village, Saint-Firmin, France
City: Saint-Firmin
Website: https://www.belambra.fr/destinations/auvergne-rhone-alpes/club-les-deux-alpes-les-cretes-hiver
Dishes: 2
Amenities: 11
Categories: 5
Reviews: 620
Hotel renovated on the heights of Les Deux Alpes, close to the village chairlift. We were accustomed to the Mercure hotel that was bought by the Belambra group. The renovation is successful with the acquisition and development of the pool and better integration at the site. The hotel and the rooms are comfortable, the decoration is rather pleasant. The direct access to the large swimming pool, to the slopes by the ski room is really convenient. The staff is generally welcoming but seems to be outdated by the world and understaffed. Some of them seem demotivated. Special mention to Aselicia at the reception and cook of breakfast Thierry, who are both really nice, helpful, smiling and do every...
We spent 10 days at the Crests during Christmas holidays. We arrived on 23 December 2023, the day after the opening of this completely renovated hotel club, which is the first 5B hotel opened for a very long time by the Belambra group. At the beginning, we kind of wiped the plasters (untempestive fire alarm, closed sauna, closed elevators, etc., but things gradually came back in order. Customer information was also perfectible. However, there are two real communications errors regarding this hotel: unlike what is written on the website, there is no hammam and the accompanying children to the ESF courses is only valid for morning classes. In the afternoon, it is up to you to accompany them to...
Great experience! Top staff!!! Welcome to the top! 4 stars for the rooms because the bed was for me (I am demanding) a little too hard... otherwise for the rest nickel in the room. Brand new and well-designed. Enough storage space for clothes for a family of 4!
The waiters are not adequate for their job, the service is terrible slow, and they do not care about their guests
Beautiful club. An ultra welcoming and helpful staff. To do it again without hesitation.
