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"Awesome customer service! Loved talking to the owner, Alicia! The boba teas are top notch!! Lots of variety!! Grateful we found this place!! Definitely worth the 30-minute drive!!"
Phone: (+1)2482391131
Address: 22821 Woodward Ave, Ferndale I-48220-1738, United States
City: Ferndale
Monday: 12:00 -20:00
Tuesday: 12:00 -20:00
Wednesday: 12:00 -20:00
Thursday: 12:00 -20:00
Friday: 12:00 -21:00
Saturday: 12:00 -21:00
Sunday: 12:00 -20:00
Dishes: 4
Amenities: 10
Categories: 5
Reviews: 2544
Came in today with my 11 year old for some bubble tea. My child picked out some stickers and I picked out a tea and we brought them to the register. I paid, I thought I purchased the items we brought to the counter so I put them in my purse. In front of the cashier because I thought they were paid for. Instead of saying anything they let me think they items were paid for and called the police. So me and my 11 year old got to patiently wait for our tea and get a surprise visit from multiple Ferndale police officers. When I was made aware of the situation and things were handed back. Instead of any apology from the staff I was told I was not allowed to return and to take my bubble tea and leav...
This has become my go to spot with my friends. They have great boba, sizing to fit anyones boba tea addiction level, and the staff are all super nice. They have a huge selection of macarons, I've seen raspberry, maple bacon, even s'mores. They also tell teapots, teas, mugs, the squishy tiktok stuffies, keychains, stickers, and they are very supportive of the LGBTQ+ community. They have pictures and descriptions of their employees including their preferred pronouns.
This is the ONLY place I go to get a drink. The atmosphere is amazing! Everyone has a smile on their face. And they have awesome customer service skills. You will not regret going to this store. The owner has a great personality and everyone who works closely with her also has amazing personalities.I have a gluten allergy and they offer gluten friendly options. They also have dairy free options.
One of my favorite all time bubble tea spots. They have so many varieties from smoothies to teas, along with the wide list of flavors. Then on top of the many different peral flavors. In addition the staff and owners are more than friendly and welcoming to anyone.Parking: Paid spots in a large parking lot behind building. Can be hard to find parking depending on the day
Awesome customer service! Loved talking to the owner, Alicia! The boba teas are top notch!! Lots of variety!! Grateful we found this place!! Definitely worth the 30-minute drive!!
