"I ordered through just eat last Saturday, this wasn't delivered but I was charged for the order, I still haven't been refunded!"
Fathers' Day, let's have a takeaway, an Indian. The Dhaanya food is usually excellent so let's have that. Ordered, delivery was 20 minutes late and then had items missing. OK, let's phone and sort it out. No answer four times. I left three phone messages and no one answered. I then got involved with their online chat someone called Cash. Absolutely useless all he/she could say was that he/she couldn't contact the Dhaanya either and to phone back tomorrow. In the end I had to go down to the Dhaanya myself. Only a couple of people in the shop a young lad and the cook not reassuring at all! Absolutely useless honestly, if you can't do better than this, shut up shop.
I discovered Dhyaana around 6 months ago when I decided to give it a try. Not only is the food consistently delicious and well-presented, but they also pay attention to the little details. Deliveries are always on time, they often include extra treats, the poppadoms arrive intact with no sauce spills, and the delivery driver is friendly. These small touches make a big difference and keep me satisfied as a loyal customer. This is a prime example of how a top-notch takeaway should operate. Thank you.
All above covered in black slimy onions and black charcoal dust? Vindaloo inedible just vile. Sent in complaint told they could collect most of it as not eaten. Bread was cold chewy and watery steamed by wrapping no ghee even though requested. Got an email saying sorry can't refund even partial. If I order again ask for manager. No mention of an apology.
I have been looking close to home for a decent take away and to be honest I’ve struggled. They are either no good at all or inconsistent. We tried Dhaanya and were impressed by the menu, the freshness of the food no bendy popadoms here) the taste and quality of the starters and mains. The roti and nan bread was also good
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Every time I go to this takeaway the food is amazing. The food is cooked while you wait, so it is freshly cooked, great portions and wonderful flavours. They will also customise a dish for you if you like it a particular way. Side dishes like onion bhajis are also really good, crispy on the outside, soft on the inside.
My partner is very particular when it comes to curry. He prefers his dishes spicy while I prefer mild curries. The chicken passanda I had was the best I've ever tasted, and he was extremely pleased with his madras. This restaurant caters to all preferences, and we will never order from anywhere else again.
We had a takeaway from here ordered via their app and delivered. Their menu is varied with dishes not usually available for example a phal curry nice and hot. Had onion bhaji and samosas which were nice. So lovely food and good value. Highly Recommended
This takeaway was absolutely awful. The food was inedible and delivered lukewarm. If you enjoy food that is overly salty, then this is the place for you. The restaurant showed no interest when we complained. Avoid this place at all costs.
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Shame you can't review them less! They lie about the menu prices and try to charge you more. Then say they will honour the order then don't. then offer a meal as an apology then try and charge you for it. avoid at all costs!
I ordered through just eat last Saturday, this wasn't delivered but I was charged for the order, I still haven't been refunded!
