Worst experience in years, seriously. Wife and I desired Chinese food, drove to diamond bar and discovered one of our fav locations were closed for the afternoon. I remembered a decent Chinese restaurant a few blocks away and so that 's when we rolled into this so called palace. I should have followed my instinct when there was a worker bleaching and cleaning what appeared to be seafood spilled on the sidewalk in adjacent to the entrance. I know believe someone must have barfed outside of the restaurant. Front doors were wide open and being hungry we were eager to try out. There were cars in the parking lot which is typically an indication of patrons. As we entered we noticed the restaurant...
I have never seen a restaurant with worse service than them. Just like a previous customer said, if I could give them 0 points, I would definitely give them 0 points. Before the epidemic, we would go there almost once or twice a month. We had a lot of people at home, so we would go to his house whenever we had dinner. I have been dining here for more than ten years and feel that the food and service are quite satisfactory. I jokingly call it the backbone of our family. The kitchen, but since the epidemic, there has been a different group of people, charging tea fees indiscriminately (9 people are counted at the top, and 6 people at the bottom). When calculating the cost, the two dishes that...
Since the epidemic, this restaurant has changed a lot of people. The service attitude is very poor, and the food is not as good as before. Not only has the price increased, but the quantity is also much less than before, and the quantity is much less than other restaurants. The lobster noodles are more than $30. , it was just the bottom of the plate, the noodles were still sour, and a few people gathered together to chat, unlike in the past when people would come over from time to time to see what services were needed. Their attitude was quite bad. We called in advance to reserve seats for 13 adults and 3 children under 4 years old. They did not inform us that they did not have a large table...
The restaurant was extremely hot inside, and they no longer offer complimentary soup. Instead, they served the top part of a fried pork chop, which was disappointing. The BBQ pork wasn’t even warm. The only decent dish was the orange chicken. I'm still frustrated that they expected a tip. I recommend going to Townsend in Covina instead; you’ll definitely notice the difference.
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Food is bland and the customer service is the worse I have had in my life! To ask for a fork was an inconvenience and they showed it in their faces. I have never seen staff at a restaurant show such disrespect as I have tonight. Thank you for ruining my out of state visitors evening.
Used to be amazing in the past, I think they changed managers since recently the food has been horrible, the radish cake wasn’t even heated up, same as the bao, and the servers also asked people to order items that they didn’t even ask for.
Preserved egg and lean meat porridge. I didn’t eat the preserved egg. I fainted. The fried beef was too sweet. The rest was passable. The service attitude was good. I asked him to give it to you too? so you can take it away.
Used to go there for lunch before Covid. We liked their soup and ice tea that were included with lunch. Now lunch items are pricier, fewer in selections, and they don't include soup or ice tea.
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Love the dim sumMy favorite is the tripeIm mexican so it's like having menudo straight plus with ginger kickTo bad the lady I go with wont kiss me afterwards cause she thinks it's nasty.
Dim sum shrimp dumpling, sesame balls, black pepper fish filetEverything is delicious!
