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"Chairs was dirty, there was flies we had one drink was charged for two on the bill. needs a deep clean everywhere Dirty onlyu word I can say"
Phone: +441539531133
Address: LakelaEnglandnd Village,Newby Bridge Cumbria,LA128PX, Copeland, United Kingdom, LA12 8PX
City: Copeland
Dishes: 10
Amenities: 15
Categories: 5
Reviews: 120
This place is convenient if you stay at the hotel as it is a drive to somewhere else. The best thing about the place is the views over the river Leven they are breathtaking. The fish and chips arrived after the Cumberland sausage and turkey sandwich. The turkey sandwich was quite good till I found a bone in it. As my husband said it proved it was real turkey. The Cumberland sausage was ok. The fish and chips was good value as it was the Friday deal. Otherwise all the food is quite over priced.
I have visited this bar many times over the years whilst staying in the hotel and it has often struggled to find a good balance of service and quality of food. We called in last night however, to find excellent, pleasant and efficient staff waiting table which really transformed the experience of eating there. The food was good. Overall we enjoyed it, the difference in the staffing from previous years was amazing. Long may it continue
We stayed 2 nights at whitewater hotel and had an evening meal on one of the nights. we ordered our food and both meals were not up to standard but gemma was very helpful replacing one meal and then allowing us to have our meal on the second night instead the food was lovely and gemma and the team provided excellent service attentive and welcoming turned a negative into a positive thank you very much
Went with a friend, we wanted a snack type of meal, my friend wanted a club sandwich, asked for brown bread, brought white. The cutlery was water marked, we had to clean with serviette. The whole experience was governed by a very large tv screen, playing Sky football, all the time we were there. Not good for creating a good atmosphere.
Chairs was dirty, there was flies we had one drink was charged for two on the bill. needs a deep clean everywhere Dirty onlyu word I can say
