The restaurant was infested with flies, and the staff had a hard time getting even the simplest orders correct. The coffee was terrible; it had so much sugar syrup added (which I didn't request) that my drink was completely white and barely resembled coffee. Even after stirring it, it remained undrinkable and tasted solely of sugar syrup. My friends who ordered drinks had similar issues; all of our beverages were excessively sweetened and tasted off. I was really let down, especially since Dunkin' is usually my go-to for coffee, but this experience was very disappointing.
Flies EVERYWHERE. Staff got confused with the most basic orders. Coffee was AWFUL- so much sugar syrup (which I didn?t ask for) that my drink was completely white and tasted like there was no coffee inside. Even after mixing it the drink was absolutelyundrinkable and tasted like pure sugar syrup. All of my peers that ordered drinks here had the exact same experience with thedrinks in general having way too much liquid sugar and just tasting off in general. Very disappointed as usually Dunkin? is mygo to for coffee but this experience was absolutely awful.
I asked if any of the donuts were vegan and the girl looked at me like I was speaking another language. I had to repeat three times and she had no idea. So I asked if she knew what the donuts are made of and she said she didn’t know. I asked if anyone else would know and she said no. WILD. Also $7 for water seems insanely expensive. My coffee at Starbucks was cheaper. Price per person: $1–10 Service: 1 Atmosphere: 1
40 minutes for a coffee, and order was wrong anyway. Two Karens showed up after me but got served before like 10 other people waiting. Can?t blame the staff though cause they were being verbally harassed so probably a good move to just get them out asap lol. Also, as the other reviews mentioned, there were indeed a lot flies ? . Not worth it, just go down to the gates, more coffee options down there.
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40 minutes for a coffee, and order was wrong anyway. Two Karens showed up after me but got served before like 10 other people waiting. Can?t blame the staff though cause they were being verbally harassed so probably a good move to just get them out asaplol. Also, as the other reviews mentioned, there were indeed a lot flies ? . Not worth it, just go down to the gates, morecoffee options down there.
I always kick off my day at Dunkin'. The morning crew is fantastic, and the evening staff, though usually just a couple of employees, is quite good too. Just be aware of the regulars who tend to hang out there—they can be a bit much! It's best to get in and out quickly.
The service took an incredibly long time, and my food was mistakenly handed to someone else. When I finally received my bacon, egg, and cheese bagel, it was burnt and nearly devoid of cheese.
The service was really slow, and there seemed to be confusion about the orders. It felt like the disorganization was deliberate.
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They do not accept payments via the Dunkin' app, and unlike the Dunkin' locations at JFK, they do not serve Red Bull.
Using the touch screens to order makes this so inefficient, and everything else is disorganized. Service: 1
