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"Parking: No drive thru"
Phone: +14137460640
Address: 1333 Westfield Street, West Springfield, 01089, United States Of America, Edenwold No.
City: Edenwold No.
Website: https://locations.dunkindonuts.com/en/ma/west-springfield/1333-westfield-st/310431
Monday: 05:00 -21:00
Tuesday: 05:00 -21:00
Wednesday: 05:00 -21:00
Thursday: 05:00 -21:00
Friday: 05:00 -21:00
Saturday: 05:00 -21:00
Sunday: 05:00 -21:00
Dishes: 1
Amenities: 3
Categories: 5
Reviews: 27
Went through the drive through couldn’t even take a breath before being asked if I was done ordering meanwhile everything I went to order they didn’t have. Went to order the churro signature latte (they didn’t have it) ordered the bacon, egg, cheese empanadas (they didn’t have it) and then tries to rush me through my order. Excuse me while I take a moment to look at the menu and figure out something else I would like. Definitely didn’t have a good experience.
i was getting to work super early. i wanted to be nice and get coworkers munchkins. i ordered and paid for two 50ct and only received one. did not receive any communication from employees. i assumed they were all in the big box because i got handed them and the employee walked away. i also received no receipt so i can’t even go back to have it fixed. and their phone line is always always busy. not happy.
I went to the drive thru for a specialty drink. The line crawled. Was told that the machine for lattes was broken, so no such drinks could be made. Ended up getting a coffee, which was fine. Not the easiest dunkin to get in and out of being on the busy route 20. The staff were friendly, but the visit was disappointing. Probably won't be back to this one.
As for dunkin this one is by far my least favorite. Every time I give it another chance it disappoints me. From rude employees to messing up orders.
