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"This is the worst Dunkin I’ve ever been to. They rush your order then give you the wrong items. Then pull you up to wait for your wrong order. Close or change"
Phone: +14072615608
Address: Fern Park, United States Of America, Seminole County
City: Seminole County
Website: https://locations.dunkindonuts.com/en/fl/fern-park/429-ridge-rd/338647
Monday: 05:00 -19:00
Tuesday: 05:00 -19:00
Wednesday: 05:00 -19:00
Thursday: 05:00 -19:00
Friday: 05:00 -19:00
Saturday: 05:00 -19:00
Sunday: 05:00 -19:00
Dishes: 1
Amenities: 4
Categories: 5
Reviews: 201
I asked for an iced mocha latte but with the mocha in a separate cup. The lady at the mic at 8:54 AM sounded ghetto. Also, she said we can’t put mocha on the side which is crazy because literally every location I’ve been to, allows something as simple as asking for your syrup on the side. It would be worse for them if I ordered a latte with one pump of mocha and they mess it up and I gotta come back until it’s fixed. So therefore I ask for it on the side so I can do it myself. Do yourself the favor and don’t come here. There was loud cars driving by as well, and she rudely told ME to hold on, because she can’t hear over the cars as if I am the problem. I would get to her level but the bars a...
The rudest service for breakfast. I’m not sure what the managers problem was. The black lady with long hair and the black collared shirt. The 1st person who started our drive thru order was so nice then mid way the voice changed and the lady was beyond rude as if I was ordering too much food. She kept saying the total amount without me even finishing my order. Every single donut I asked for she rudely said don’t have it or wer out wer out. Not sure what her attitude was about but she is not someone Dunkin should be having for breakfast shift as she’s clearly the rudest human being and ruined our breakfast.
Recently placed a mobile order on the app, but when I got there I was told that my order was not received . Even though I showed my app and the address was correct and it was just for 1 item, I was just told that we can 't give it to you because it didn 't go through our system . When I got back to the car, another employee asked to see my phone and claimed that it did go through, but we didn 't have the flavor of the donut . So did the order just disappear? They ended up giving compensation for the trouble, so I thank her for that.
Went to pickup window for online order they couldn't find, was told to go inside. Was totally ignored by staff and I was the only person inside. I had to yell to get anyone's attention. Will not ever go to DD again.
This is the worst Dunkin I’ve ever been to. They rush your order then give you the wrong items. Then pull you up to wait for your wrong order. Close or change
