I wanted to give the employees the benefit of the doubt, but after visiting this location five times and having my order wrong every single time, I feel compelled to leave a review. The staff seems to have a hard time with English and makes no effort to improve their communication skills. Each time I visit, I repeat my order multiple times in the hope that it will be understood, yet they still get it wrong, even after asking them to repeat it back to me. Additionally, they seem completely unfamiliar with how the Dunkin app works and don’t have a solid understanding of the menu items.
I placed my order online and when I got there took like 10 minutes and on top that it was missing one of the items that I order then I ask them where was the item they told me that they didn’t had it and I had to order something else or ask for the money back. I think would be fair if they could let me know when I placed the order instead of let me order something that they didn’t had it online. Doesn’t make sense at all to me. They should get better on the online orders. The company needs to k … – show
This spot use to be so good now this is my fifth time where the coffee is sour. I’m not sure if it’s all of Dunkin’ Donut or just this location. Plus I get there at 6:30 and I have to constantly ask where my coffee it because the girls are always to busy talking and get distracted. I tried using the app and they wait for you to get there regardless which makes the process pointless.
I said sausage, egg and cheese on a plain bagel twice. I guess it’s kinda my fault for not checking my order there but if I repeated it twice and you repeated it back to me once, I don’t get how you could get the order wrong. Like I don’t mean to sound rude but how do you confuse a plain bagel with a croissant.
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Was told to wear a face mask so I did. Some other clients walked in to order coffee, etc. The staff didn't say anything to them. Dunking and other food chains should treat all clients equally.
The employees are friendly and helpful. You must wear a mask and there is no indoor dining. They have dividers for the employees/customers. They have fast service. The store is clean too.
Communication barrier which is fine/understandable if an attempt is made to work through it, there was not. Sweet tea tasted like water. Wrong coffee drink made.
Seems like every day couple new locations. They are all over. And I am thankful for that:
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Good place although sometimes the service can be complicated
Fantastic as always! I truly enjoy every visit I make!
Sourdough Breakfast Sandwich
Wake Up Wrap Turkey Sausage, Egg And Cheese
Wake Up Wrap Sausage, Egg And Cheese
Assorted Half Dozen Or Dozen Donuts
Wake Up Wrap Bacon, Egg And Cheese
Wake-Up Wrap Maple Sugar Bacon
Turkey Sausage, Egg And Cheese
Tomato Pesto Grilled Cheese
Munchkins Donut Hole Treats
Wake Up Wrap Egg And Cheese
