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"Everytime I go here, they have great customer service!"
Phone: +17088493991
Address: 1136 E. Sibley Blvd, Dolton, IL 60419, United States
Reservation, Booking
City: Dolton
Dishes: 10
Categories: 5
Reviews: 170
Usually I have a good experience but I was getting napkins and sugar and straws and this time a employee throw a old donut holes at me and I told the night manager and she told me to ask tell the day time manager and when I did she fired the employee 2 week's later I don't think it was related to throwing donuts holes at me! And she also offered me a free meal but when I went to claim it they didn't give it to me and then claimed I had the wrong store and then they kept saying the daytime mana … – show
What took away from what would have been a 5 star rating was that for one, my hash browns were very cold. Number two, this location seems to always give you your food orders without napkins. The munchkin hole treats seem to taste WAYYYY better than the donuts. For some reason their donuts have been tasting a bit “stale like” lately. The coffee was okay though. Drive thru staff was nice.
My favorite Dunkin in the area, only issue is the new early morning crew. There's obviously a language barrier with them, or a lack of training. My last 3 orders were wrong, and the hashbrowns weren't fully cooked. I'm sure with more training it'll be solved, still one of the better Dunkin in the area.
I only purchase regular or decaf coffee it's always made correctly with sugar, creamer, and a little ice. I think it's the best coffee. My daughter and granddaughter love the cold drinks. Book a table now
Sometimes they get it right sometimes not but I spend a lot of money in there so I'd like it right every time.
Charged me for an item I never got an I couldn’t turn around to get it due to being on my way to work
They are rude and doesn’t let customers use the app. I will never come here again. Beware!!
They never really have what I want to drink, but the guy did my iced coffee really good. Book a table now
