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"I ordered a large pumpkin spice signature latte, but when I received it, it wasn't even full."
Phone: +18472964579
Address: 1080 E Oakton St, Des Plaines I-60018, United States
City: Des Plaines
Website: https://locations.dunkindonuts.com/en/il/des-plaines/1080-e-oakton-st/304501
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Dishes: 1
Amenities: 3
Categories: 5
Reviews: 1502
I've let you down! I usually come to this place because it's close to home. Today, I ordered my usual medium-sized vanilla latte, iced cold, but this time I added an extra shot of espresso. When I arrived at the window, the worker informed me that they could only add espresso as a shot because the cleaning light was on. He handed me my drink wrapped in a napkin, and now I understand why. Half of my drink was filled with floaty espresso bean particles. Despite this, I still drank it because I paid $5.00 for it. What a disappointment!
This Dunkin' location is one of the worst I've been to. I always order a refreshment, but they refuse to add any flavor to it. I don't understand the issue, as my drinks from other locations taste much better. Even their coffee isn't great. I wish they would address this problem, but whenever I bring it up, they insist that they're preparing the drinks correctly. I hope they can rectify this soon, but I have my doubts, as there are many high school students who frequent this place, and it will likely remain in business regardless.
Neither of the Dunkin' Donuts locations seem to be willing to give customers honey for their tea, even if you offer to pay extra for it. This is consistently an issue.
Worst Dunkin ever ! Been here multiple times and had a bad experience every time ! Workers are creepy and I don?t recommend coming here !
I ordered a large pumpkin spice signature latte, but when I received it, it wasn't even full.
