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"Horrible service, nasty attitude. She gave me cold coffee when I asked for warm and then refused to switch it out, will never go to a Dunkin again. Avoid it like a plague."
Phone: +18474919550
Address: 2494 Oakton St, Evanston, IL 60202, United States
City: Evanston
Website: https://locations.dunkindonuts.com/en/il/evanston/2494-oakton-st/348457
Monday: 04:00 -20:00
Tuesday: 04:00 -20:00
Wednesday: 04:00 -20:00
Thursday: 04:00 -20:00
Friday: 04:00 -20:00
Saturday: 04:00 -20:00
Sunday: 05:00 -18:00
Dishes: 10
Categories: 5
Reviews: 999
My large order turned out to be a small, my iced coffee was served hot, my plain coffee was actually French vanilla, and my signature coffee was plain. I've tried this place five times recently, and each time there were plenty of staff members present but no other customers in the store. I even asked for corrections, but the employees just walked away.
I typically have a positive experience with the staff and the orders I've placed. I usually order in advance, and they always have my order ready when I arrive. They even recognize me by name, which is great because I can just walk in and say thank you. Meanwhile, everyone else is still waiting for their orders.
I'm reading the review which was 1 star and it's because of a payment discrepancy. I had no problem and I ordered a tea which was the best one I've had made at any dunkin's. I have no complaints
I had a wonderful experience at the restaurant, thanks to the excellent service provided by a lovely lady named Nadiya. She worked incredibly quickly and made our visit enjoyable!
Horrible service, nasty attitude. She gave me cold coffee when I asked for warm and then refused to switch it out, will never go to a Dunkin again. Avoid it like a plague.
