Dunkin'

Dunkin' - Table reservation

2494 Oakton St, Evanston, IL 60202, United States Reservation
3 /5
1009 Reviews

"The service is consistently poor. Every time I request coffee at midnight, they always say they don't have any!"

Details

Phone: +18474919550

Address: 2494 Oakton St, Evanston, IL 60202, United States

Reservation, Booking

City: Evanston

Website: https://locations.dunkindonuts.com/en/il/evanston/2494-oakton-st/348457

Opening hours

Monday: 04:00 -20:00

Tuesday: 04:00 -20:00

Wednesday: 04:00 -20:00

Thursday: 04:00 -20:00

Friday: 04:00 -20:00

Saturday: 04:00 -20:00

Sunday: 05:00 -18:00

Statistics

Dishes: 10

Categories: 5

Reviews: 1009


Address

Show Map

Reviews

K

1/5

I ordered a cold brew coffee, but instead, I got iced coffee, which was served in a glass filled with ice. It tasted terrible and was watered down. When I inquired about it, the staff member insisted that this was how it should be. We asked for a regular coffee because the iced coffee was so bad, but she flatly refused our request. I wouldn’t consider returning to this place; I’d rather spend the same amount at Starbucks. One of the staff members was pleasant, but the other was quite rude and abrupt.

Luli

1/5

**CAUTION: Terrible Service! Stay Away from This Restaurant.** I had a really frustrating experience during my visit. I faced problems with my payment options, and my order was wrong. The staff member I dealt with had a very rude attitude and would not provide a refund or exchange. I have no plans to return. The Indian lady, whom I think is named Laxhsmi, was especially unhelpful. I highly recommend that you avoid this restaurant!

Tim

1/5

My large order ended up being a small size, my iced coffee was served hot, my plain coffee turned out to be French vanilla, and my signature coffee was just plain. I've visited this place five times recently, and each time there were plenty of staff members but no other customers. I even requested some corrections, but the employees just walked away.

Ruben

1/5

Caution! Extremely poor service. I recommend avoiding this restaurant. I encountered problems with my payment methods, and my order was also incorrect. A staff member named Laxshmi had an unfriendly demeanor. They refused to offer a refund or exchange for my order. I will not be coming back and strongly advise against visiting this place. Book a table now

Frankie

4/5

I generally have a good experience with the staff and the orders I've made. I usually place my orders in advance, and they always have everything ready for me when I arrive. They even remember my name, which is nice because I can just walk in and say thank you while others are still waiting for their food.

Sallie

5/5

I had a fantastic experience at this restaurant. The service was outstanding, particularly in the afternoon. A lovely lady named Nadiya attended to me; she was not only courteous but also quite beautiful. My order came out quickly, and the food was delicious. I truly enjoyed it!

Elsie

5/5

The service was exceptional, particularly in the afternoon. Nadiya, the staff member who assisted me, was incredibly polite and friendly. She brought my order promptly, and everything was delicious. I genuinely enjoyed my experience!

Mario

1/5

I'm reading the review which was 1 star and it's because of a payment discrepancy. I had no problem and I ordered a tea which was the best one I've had made at any dunkin's. I have no complaints Book a table now

Natasha

5/5

I had a fantastic experience at the restaurant, all thanks to the exceptional service from a delightful lady named Nadiya. She worked incredibly fast and made our visit truly enjoyable!

Jaden

1/5

The service is consistently poor. Every time I request coffee at midnight, they always say they don't have any!


Dishes

Wake Up Wrap Turkey Sausage, Egg And Cheese
Wake Up Wrap Turkey Sausage, Egg And Cheese

Chicken, Bacon Cheese Croissant Stuffer
Chicken, Bacon Cheese Croissant Stuffer

Maple Sugar Bacon Breakfast Sandwich
Maple Sugar Bacon Breakfast Sandwich

Wake Up Wrap Sausage, Egg And Cheese
Wake Up Wrap Sausage, Egg And Cheese

Assorted Half Dozen Or Dozen Donuts
Assorted Half Dozen Or Dozen Donuts

Wake Up Wrap Bacon, Egg And Cheese
Wake Up Wrap Bacon, Egg And Cheese

10Ct Munchkins Donut Hole Treats
10Ct Munchkins Donut Hole Treats

Pancake Wake Up Wrap Egg Cheese
Pancake Wake Up Wrap Egg Cheese

Wake-Up Wrap Maple Sugar Bacon
Wake-Up Wrap Maple Sugar Bacon

Everything Stuffed Bagel Minis
Everything Stuffed Bagel Minis