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"I've been eating at Dunkin donuts for 30 years and this is by far the worst I've ever been at. 25 minutes for coffee and sandwich and 10 other people waiting behind me. If that wasn't bad enough they got the coffee wrong. This is the 3rd time this has happened to me there I won't go back again."
Phone: +15089677187,+15088249330
Address: 748 New State Highway, Raynham, MA 02767, United States
City: Raynham
Website: https://locations.dunkindonuts.com/en/ma/raynham/748-new-state-highway/359002
Monday: 05:00 -21:00
Tuesday: 05:00 -21:00
Wednesday: 05:00 -21:00
Thursday: 05:00 -21:00
Friday: 05:00 -21:00
Saturday: 05:00 -21:00
Sunday: 05:00 -21:00
Dishes: 1
Amenities: 5
Categories: 5
Reviews: 166
I rarely post reviews anywhere, especially negative ones. I feel bad even posting this, but this is the worst Dunkin around. This morning I ordered a large iced coffee, a sausage egg and cheese wake up wrap and hash browns through the drive-thru. Pretty simple stuff. I received my coffee and was told to pull up and wait for my food, which I've done before and it's no big deal. I waited 15 minutes for a WAKEUP WRAP AND HASHBROWNS. I knew at that point they must've forgotten about me, so I went in to ask about my food, and let them know I've been waiting 15 minutes, not in a rude way, but just so they know that i was forgotten. The girl behind the counter searched around where the drive thru w...
This location is literally the worst. Coffee is almost never made correctly. Food is either cold or completely different than what you ordered, and the customer service is probably the worst of all. Staff is not friendly, dismissive, not attentive whatsoever. Employees will literally ignore you while you are standing at the front counter waiting to place an order. No acknowledgement, no smile, no nothing. They will just continue to act like you aren't there. And the conversations they have while you are waiting 15 mins for your order are vulgar and inappropriate. Drive thru will at least take 10 mins...went there today and it took 20 mins for a large coffee and a sandwich. 20 MINUTES. This s...
I give 1 star bc I can't give -5. Service is terrible, in the morning only two employees, one on the phone and the other at the counter. The one at the counter doesn't know how to make a latte, I had to wait for the girl on the phone to come help him, I ordered it hot and it was cold, I lost several minutes for a latte and an egg sandwich with ham. I left late for my service with a REGULAR COFFEE and a donut. The girl didn't want to receive, I insisted, she came rudely saying she just wanted me to get out of there and have a good day. After that it still made me feel guilty. ugh
Well I picked up 1/2 dozen donuts just a few minutes ago. Handed the girl behind the counter my money and I noticed she was wearing gloves which is good when handling one of the dirtiest things around. Then I observed her grab my food with the same gloves which needless to say isn't very sanitary. She was so nice and pleasant I just took the box and dumped it in the trash out front. I would say the training is off at this site. That or the employees are so overworked that mistakes happen. Either way there is a fresh half dozen out in the trash
I've been eating at Dunkin donuts for 30 years and this is by far the worst I've ever been at. 25 minutes for coffee and sandwich and 10 other people waiting behind me. If that wasn't bad enough they got the coffee wrong. This is the 3rd time this has happened to me there I won't go back again.
