One word- horrible. Manager Monica is a complete joke of a manager. They made a coffee wrong last night. I did my due diligence and called them ahead and was told to come in and they would remake it. When I arrived the manager harassed me for a receipt or the coffee itself. I said ma'am I threw it out and your employee didn't tell me to bring any of that, otherwise I would have. I drove out here and you're going to pull this on me over a 3 dollar coffee are you serious? When asking for a district manager contact info she gave it to me all cocky and confident like she's resistant from any possible action that her management may take on her for behaving like this. Anyhow, don't go to this loca...
Dunkin' - Table reservation
115 Providence Hwy, Westwood, MA, 02090, United States Reservation"Craig at drive up window is truly an asset to that location ! Service: Take out Meal type: Other Price per person: $1–10"
Details
Phone: +17813209115,+17813296714
Address: 115 Providence Hwy, Westwood, MA, 02090, United States
Reservation, Booking
City: Westwood
Website: https://locations.dunkindonuts.com/en/ma/westwood/115-providence-hwy/308234
Opening hours
Monday: 05:00-19:00
Tuesday: 05:00-19:00
Wednesday: 05:00-19:00
Thursday: 05:00-19:00
Friday: 05:00-19:00
Saturday: 06:00-19:00
Sunday: 06:00-19:00
Statistics
Dishes: 5
Categories: 5
Reviews: 1606
Address
Reviews
I was really impressed with the customer service at this restaurant yesterday, Sunday, June 20th, around 5 PM. I wanted to order an iced tea, but they were out due to the hot weather. The staff recommended their regular tea, which I was assured would be great. Instead, I ordered an iced coffee, and it was fantastic – it kept me energized all the way through this morning! Delicious! I might just become a lifelong fan of their ice cream. I truly appreciate the outstanding customer service and wanted to share my positive experience. The staff member, who was managing everything with such alertness even on a hot Sunday afternoon at the end of June, made my visit even better.
**Parking:** Conveniently located right on Route 1 South, just off 128. **Service:** Takeout **Meal Type:** Other **Price per Person:** $1–10 **Food Rating:** 4 **Service Rating:** 5 **Atmosphere Rating:** 5 **Recommended Dishes:** Donuts **Parking Space:** Ample parking available **Parking Options:** Free parking lot Overall, I highly recommend this place!
My experience here is usually just average, but during my last visit, I was pleasantly surprised by how quickly they fulfilled my order. I placed a large order, and they addressed it right away. Book a table now
I had a wonderful experience with a fantastic employee who made delicious coffee and treated my dog to an enormous pup cup. I would definitely visit again—10/10!
Overall, my experience was disappointing. Here’s my breakdown: - Service: 1/5 - Food: 2/5 - Atmosphere: 1/5 - Meal type: Breakfast - Price per person: $1–10
love my morning ppl, they are friendly and give fast service. my order is always right Service: Dine in Meal type: Breakfast Price per person: $1–10
Very upbeat employees. A pleasure to go in and order, and talk to for second or twoParking: Right on route one south just when you get off 128 Book a table now
Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts
Craig at drive up window is truly an asset to that location ! Service: Take out Meal type: Other Price per person: $1–10
Dishes
Book a table now
Categories
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Delivery Services
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Breakfast
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Donuts
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Coffee
Amenities
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Wheelchair Accessible
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Accepts Credit Cards
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Parking Area
- Table reservation
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Reservations
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Delivery
- Reservation
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