This location used to be excellent, but I've noticed a decline in service over the past few months. I've been using the app for ordering, and while there were a few minor hiccups, I decided to overlook them. However, today was a different experience. When my husband went to pick up my order, the staff insisted that I hadn’t placed any order with them. After he showed them the receipt on his phone, they discovered the unfulfilled order receipt in the trash. They quickly prepared my order and apologized, but when he left, he realized it wasn’t fully complete. He had to go back to the counter to remind them to finish it. This isn’t the first time we've faced such issues, which is why I felt the...
Dunkin' - Table reservation
568 West 235th St, Bronx, NY 10463, City of New York, United States Reservation"Used the mobile app to pick up order. Order was prepared with 7mins."
Details
Phone: +19174775452
Address: 568 West 235th St, Bronx, NY 10463, City of New York, United States
Reservation, Booking
City: City of New York
Opening hours
Monday: 05:00-20:00
Tuesday: 05:00-20:00
Wednesday: 05:00-20:00
Thursday: 05:00-20:00
Friday: 05:00-20:00
Saturday: 06:00-20:00
Sunday: 06:00-20:00
Statistics
Dishes: 10
Categories: 5
Reviews: 269
Address
Reviews
The woman who works in the mornings needs to improve her sanitation practices. I saw her wipe her nose with her hand and then immediately open a bag to package food for customers without washing her hands first. I will not return to this restaurant again.
I arrived tonight at 8:45 PM. There were two young staff members inside (I have photos of them), but the door was already locked. They refused to let me in, even when I pointed to my wrist to indicate it wasn't closing time yet.
This is one of the best Dunkin' Donuts I've been to. The manager is outstanding! She is friendly and incredibly helpful, and she really gets to know her customers. Book a table now
This is one of the best Dunkin' Donuts I've ever been to. The manager is exceptional! She's friendly, incredibly helpful, and really knows her customers well.
I often dine at this restaurant, and it's usually very clean. I don’t have any complaints about it. The staff members are extremely friendly.
The restaurant is clean and peaceful, but they could enhance their friendliness, much like the other location on Broadway.
I ordered a Diet Coke with a cup of ice, and my sister chose an iced coffee. The service was prompt and friendly. Book a table now
The staff is incredibly friendly, and everything was prepared just as I requested.
Used the mobile app to pick up order. Order was prepared with 7mins.
Dishes
Book a table now
City of New York
Categories
-
Beverages
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American
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Coffee
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Cheese
Amenities
-
Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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No-contact Delivery
- Table reservation
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Good For Groups
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Fast Service
- Reservation
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