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"Long line at the drive thru so we went inside and had to order from the kiosk."
Phone: +16108414408
Address: 7721 Glenlivet Dr W, Fogelsville, United States
City: Fogelsville
Dishes: 1
Amenities: 1
Categories: 5
Reviews: 12
Not a fan. Some locations are great. Had a place an order on a kiosk. I'll admit I messed up. It did not print a receipt which is where I was going to check my order and I could have fixed the problem before it was made. They kept asking me what we ordernumber was after I said the kiosk did not print the receipt. They handed things out one at a time. I had to ask for a bag andthat was inconvenience. I asked if I could trade the drink in for the one I actually wanted and I was told I could buy anotherone. I did not know today was going to be my first day as a cashier at DD. I hope they are more forgiving to their actualemployees when a mistake is made.
I am giving it two stars for staff only, They have the nicest most efficient staff in the lehigh valley. This used to be the best DD in lehigh valley. Now every time I get iced coffee it is burnt and bitter. I ordered a bagel today with butter andjelly on the side. They charged 1.49 for the bagel SEVENTY CENTS to put butter on it, and another 50 cents for the jelly. Thisis corporate greed at its worst. I got the bagel it was slightly burned, I could not even taste the butter there was so littleon it. .70 to put butter on a bagel. I will not be using this DD again.
Love this Dunkin. We use the drive through...always fast service and very friendly staff. Last time the car in front secretly paid for our meal, I plan to do that next time. Yay!
Food was good but just a little difficult to get to since it's located in the corner of the plaza
Long line at the drive thru so we went inside and had to order from the kiosk.
