Today, I visited Dunkin' Donuts with my 5-year-old son. Like many children, he enjoys coffee drinks but cannot have caffeine. I asked for a chocolate milk on ice with a straw. Normally, the staff at this location and others accommodate my request without issue, but on this particular day (6/15/2022), the drive-thru attendant said they couldn't fulfill my order. I explained that I come here frequently and they always make it for me, but she insisted they couldn't. She even accused me of lying about being a regular customer. Frustrated, I accepted a different drink and went inside to check on my daughter's order, where I was met with an apology from another employee for the rude behavior of th...
Dunkin' - Table reservation
4760 Jonesboro Rd, 30291, Union City, US, United States Reservation"They always get my order right and that's what matters most. Plus, they get you in and out pretty quickly."
Details
Phone: +17709699181
Address: 4760 Jonesboro Rd, 30291, Union City, US, United States
Reservation, Booking
City: Union City
Website: https://locations.dunkindonuts.com/en/ga/union-city/4760-jonesboro-rd/350788
Opening hours
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 06:00 -21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1406
Address
Reviews
This restaurant falls short in many areas. After placing my order, the person at the window read out three different orders before finally getting mine right. I ordered a mangonada, paid at 10:45, and didn't receive it until 11:15. It's just a drink, so the wait was excessive. I'm on vacation in California, and I will be going to Dunkin' at least twice a week instead. I'm not happy with the service here and suggest finding another location to dine at.
I wish I could give this place zero stars. I don't know what's going on inside, but the croissants I ordered tasted good. Today, I received one that I ordered and it tasted like chemicals and even though it wasn't burned, it had a burnt taste. It was absolutely disgusting. To be honest, the only good thing here is the coffee. However, I would not recommend eating here as the food tastes terrible.
I went there early in the morning it was like I had went at midnight my donuts were terrible they were hard as a rock the customer service was terrible they need help they should close it down until they able to get the proper help and serve the people the correct food Book a table now
The cashier was extremely rude. I wish I had gotten her name but she was of what appeared to be a foreigner. You know its bad when your child says she is rude. She definitely needs customer service training.
This location in Union City is consistently amazing! I never ever have any issues here. The employees are always smiling, polite, and professional.
Tasty breakfast, custom coffee and cappuccinos, donuts, and ice cream all conveniently in one location. What more could you ask for?
Their prices before the pandemic were already pricey and now extra pricey. I'll take my chances with my breakfast at McDonald's Book a table now
eating was cold, burned and badly joined together. Drive-thru cash seemed confused about submissions. does not come back.
They always get my order right and that's what matters most. Plus, they get you in and out pretty quickly.
Dishes
Book a table now
Categories
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Coffee & Tea
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Ice Cream
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Chocolate
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Coffee
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Donuts
Amenities
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Accepts Credit Cards
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Outdoor Seating
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Delivery
- Table reservation
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Wifi
- Reservation
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