I have ordered twice through the app, simply adding the signature drinks without any modifications except for the sizes, and each order is supposed to come with whipped cream by default. While there is an option to select "No Whipped Cream," the standard setting is to include it. Yet, when I went to pick up my order, neither drink had whipped cream.
I showed them the mobile order, which proves I’m not making this up. The person who seemed to be the manager both times claimed that one drink printed with whipped cream and the other did not, implying that the problem was with me—that I needed to specifically request whipped cream. I tried to explain that I had done that and showed her, but sh...
I visited the restaurant recently and was disappointed to find out that they didn’t have any donuts, only Munchkins. When I inquired about when they might have donuts again, the employee at the window simply said no. I found that response quite frustrating. The next day, I asked if they had any ants, and again, the answer was no. After calling to express my concerns, the managers claimed their service was just "understated." I understand that no establishment can be perfect all the time, but it would be helpful if they could communicate better with their staff and show more care and compassion. The attitude of the employees seemed indifferent, as if they didn’t want to be there. It's puzzlin...
Why do I keep coming back to this place? The service is the SLOWEST I've ever experienced! The drive-thru line was so long that I decided to go inside. There was one person in front of me, and no one ever acknowledged him. After a while, we finally asked if anyone was working the counter. Twenty minutes later, I finally received my order. I wouldn't have minded the wait if there had been just one person working, but there were five employees behind the counter. One of them was leisurely sipping on a frozen coffee, completely unfazed by the situation.
Made a coffee run and when I arrived the line was wrapped around the building. I chose to go inside because drive thru time was lengthy and I needed to get to work. However, the staff was nice but they were struggling to handle the volume of people. They were getting confused preparing drive thru orders. Enjoyed my hazelnut coffee tho.
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The service was quite quick. The grilled cheese pesto tomato sandwich and hash browns were outstanding! However, the mango-pineapple lemonade did not impress me. The syrup was overly sweet for my taste, and I typically enjoy sugary drinks. I would prefer something made with freshly squeezed real fruits.
I tried the Big N Toasty Breakfast Sandwhich today and it was AWESOME!!! The cashier was Friendly and asked me if I needed any thing else with my order. The service here was quick and they had my order ready in a timely fashion. I will be returning to this location, it has Great customer service.
There bathroom is locked for public 99% of the time. It’s very inconvenient and frustrating that they lack customer service in this line of profession. I would not recommend this Dunkin Donut for business to anyone. Service: Take out Meal type: Dinner
Currently not allowed inside seat. But clean inside, with pleasant professional staff. Drive thru is a little slow, but only because the line is so long.
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Service: Takeout
Meal Type: Other
Price per Person: $20–30
Food Rating: 1
Service Rating: 3
Atmosphere Rating: 1
The food was absolutely delicious, the coffee was perfect, and the potatoes were fantastic!
Sweet Black Pepper Bacon Breakfast Sandwich
Wake Up Wrap Turkey Sausage, Egg And Cheese
Sausage, Egg Cheese Breakfast Empanada
Wake Up Wrap Sweet Black Pepper Bacon
Wake Up Wrap Sausage, Egg And Cheese
Chicken Roasted Pepper Dunkin' Wrap
Wake Up Wrap Bacon, Egg And Cheese
Sweet Black Pepper Snackin' Bacon
Mango Pineapple Dunkin Refresher
Everything Stuffed Bagel Minis
