I get Dunkin' a LOT! This is the best Dunkin' I think I've ever been to. They always make my coffee correct and I come here so much Chastity has my order memorized. She knows exactly how I like my coffee and goes above and beyond to make it, and whatever food I get, perfect. I drink my coffee kind of backwards. When I get an iced coffee, I like it without ice but when I get a hot coffee I like a few pieces of ice in it to cool it down a bit. I feel bad doing special orders like this but she is always super kind and tells me not to worry at all because she's there to make my coffee how I like it and to make me happy. She is super friendly and always busy but always takes the time to greet me...
These employees are trash. They don’t do good services. They have attitudes .. they suppose to go to the jail.. the manger there is a black lady. She was very nasty to me , when I asked her for a coffee in this morning at 6:20 am. She yelled at me and responded with nasty attitude. Omg !! I’m not recommending this place for anyone.. these employees have to get fired!!!! I will never go back again after this…
I was very satisfied with my experience. I was hoping for a salted caramel flavor, but the staff informed me that they only had regular caramel. I ordered a caramel coffee and a donut, both sweet. The checkout process was friendly and helpful. The place was spotlessly clean, both inside and out. I really appreciated the cozy atmosphere they created.
I had a fantastic experience with employee Alma. She truly exceeded my expectations. While we were enjoying a great conversation, she continued to work diligently without missing a beat. Alma either deserves a raise or a promotion to manager, as she is clearly qualified for the role.
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I got the wrong order. Didn't notice until I got home. Not worth going back to correct it. Disappointed that donuts were mostly wrong kind.Long line and cash register problems probably contributed to problems.Staff was pleasant but not really sure of what to do with register issue.
Pleasant and fast service. It's a convenient location if you drive by this gas station on your way into Worcester. I've also noticed the drinks are pretty consistent, which can be a problem at different dunks locations sometimes.
7 people standing behind the counter and it took three time to get the right order. When I told the cashier she gave me the wrong thing she told me that I was wrong and I ordered the wrong thing. Awful
Extremely bad customer service at all the girl how have a pink hair the girl how work with hair tonight Wednesday Jun 28 at 8:40 p.m .No body show any kind of apologies.
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My favorite dunkins in shrewsbury, it's only lacking a drive-thru
Don’t order cold brew coffee from here and very rude staff.
Wake Up Wrap Turkey Sausage, Egg And Cheese
Chicken, Bacon Cheese Croissant Stuffer
Wake Up Wrap Sweet Black Pepper Bacon
Wake Up Wrap Sausage, Egg And Cheese
Assorted Half Dozen Or Dozen Donuts
Wake Up Wrap Bacon, Egg And Cheese
Sweet Black Pepper Snackin' Bacon
Everything Stuffed Bagel Minis
Turkey Sausage, Egg And Cheese
Egg White Veggie Omelet Bites
